NC Boost Success Coach

The NC Boost Success Coach assists with program recruitment and provides comprehensive academic, career, and personal support to a caseload of students enrolled in the NC BOOST program. This position plays a pivotal role in promoting student persistence, retention, and graduation through proactive advising, individualized engagement, and holistic support from enrollment to completion. * Deliver proactive, holistic academic advising and intrusive coaching for assigned BOOST students. * Review and monitor student academic performance using institutional data systems;identifyand support at-risk students. * Conduct regular outreach via meetings, phone calls, and email to promote engagement, accountability, and goal attainment using individualized student success plans to address academic progress, personal development, and career goals. * Collaborate with faculty, advisors, and staff to coordinate interventions and connect students with college and community resources. * Assistwith student recruitment, onboarding, and orientation for the BOOST program. * Plan and facilitate student workshops, success seminars, and community-building events. * Maintain accurate and up-to-date records of all student interactions, advising notes, and progress reports. * Participate in team meetings, assessment activities, and professional development opportunities. * Contribute to program data collection, reporting, and evaluation of outcomes. * Create and distribute detailed reports on enrolled student data to support data-driven decisions for Boost Applicants. * Generate and analyze CRM reports to assess applicant pools. * Act with integrity, maintain confidentiality, and uphold the mission of the North Carolina Community College System, the NC Boost program, and the partner colleges. * Perform additional duties as assigned. Required: * Bachelor's degree from a regionally accredited institution in Education, Counseling, social sciences, or a related field. * Minimum of three years of experience in academic advising, student services, or related higher education roles. Preferred: * Master's degree in Counseling, Higher Education, social sciences, or a related discipline. * Two years of direct academic advising or success coaching experience.

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