Customer Service Rep (01433) - 5400 Preston Hwy

Company Description Job Description We're looking for a friendly and efficient Customer Service Representative to join our team at our 5400 Preston Hwy location in Louisville, United States. As the face of our company, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellent service. * Greet customers warmly and handle their inquiries and orders professionally * Take phone and in-person orders accurately and efficiently * Process cash and credit card transactions * Prepare food items according to company standards * Maintain a clean and organized work environment * Collaborate with team members to ensure smooth operations during busy periods * Address customer concerns and resolve issues promptly and courteously * Assist with inventory management and restocking as needed * Adhere to all company policies, food safety regulations, and quality control standards * Participate in ongoing training to improve product knowledge and customer service skills Qualifications * Excellent customer service skills with a friendly and professional demeanor * Strong communication abilities, both verbal and written * Capability to work in a fast-paced environment and handle multiple tasks simultaneously * Basic computer skills for operating point-of-sale systems * Ability to follow directions and adhere to company procedures * Flexibility to work various shifts, including weekends and holidays * Physical stamina to stand for extended periods and lift up to 25 lbs * Cash handling experience and basic math skills * Attention to detail and commitment to accuracy in order taking and food preparation * Team-oriented mindset with a willingness to assist colleagues as needed * High school diploma or equivalent preferred, but not required * Previous customer service experience is a plus, but we're willing to train the right candidate Additional Information All your information will be kept confidential according to EEO guidelines.

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