Event Operations Lead

Event Operations Lead Water Lantern FestivalLocation: Logan, Utah (United States) with Nationwide & International Travel  Employment Type: Part-Time (JanuaryApril) transitioning to Full-Time Seasonal (AprilSeptember) W2 employeeCompensation: $18$20 per hour (based on experience)  Reports to: Event Producer  About Water Lantern FestivalWater Lantern Festival is one of the fastest-growing, most inspiring experiential events in the world. We create magical nights where thousands of families and friends come together to write hopes, dreams, and memories on beautiful rice-paper lanterns and launch them across the water. We are a values-driven company that believes in hard work, constant improvement, and creating experiences that change lives.Position OverviewThe Event Operations Lead supports the Event Producer in executing Water Lantern Festival events, with a primary focus on on-site leadership, operational excellence, team coordination, and revenue optimization during the peak season. This role is hands-on and travel-intensive, ensuring each event delivers a seamless, magical experience for guests while meeting financial goals. Ideal for a rising leader passionate about live events and guest-focused operations.Key Responsibilities- Collaborate with the Event Producer to execute 1020 events per season  - Oversee on-site operations for assigned events: lead load-in/load-out, manage crew (1020 team members), and execute the run-of-show from setup to strike  - Drive onsite revenue generation through upselling VIP experiences, merchandise sales, and partnerships with food trucks/sponsors  - Train and mentor on-site coordinators and crew on safety protocols, guest service standards, and event execution best practices  - Handle real-time logistics and problem-solving on site, including coordination with local vendors, permits enforcement, and compliance  - Monitor event performance metrics (attendance, revenue, guest feedback) and provide post-event reports with actionable insights for improvement  - Step in as lead producer when needed, adapting to challenges like weather delays or vendor issues with quick, confident decision-making  - During the part-time phase (JanuaryApril), perform any tasks assigned by the Event Producer, which may include administrative support, research, vendor outreach, or other projects to prepare for the upcoming season  - Foster a positive, high-energy team culture aligned with our values  - Ensure compliance with all local and international regulations, safety standards, and environmental guidelines for water-based events  Requirements & Qualifications- 2+ years of experience in event production, operations, or festival management  - Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment  - Proven track record in team leadership and revenue-focused event execution  - Comfortable with heavy travel (5070% during peak season, including United States and select international locations) and working evenings/weekends outdoors  - Valid U.S. passport required (must be valid for at least 6 months beyond planned travel dates)  - Excellent communication and problem-solving skills; ability to thrive under pressure while maintaining a guest-first mindset  - Proficiency in event software (e.g., Eventbrite, Google Workspace) and basic financial tracking  - Physically able to lift 40 lbs and be on feet for 10+ hours  - Valid driver's license and reliable transportation; U.S. work authorization required  - Passion for creating meaningful experiences and a collaborative spirit  Schedule & Commitment- JanuaryApril: Part-time, 1525 hours per week (flexible, assigned tasks)  - AprilSeptember: Full-time, 4050+ hours per week (includes heavy travel weeks)  - OctoberDecember: Minimal hours / off-season flexibility  Compensation & Benefits- $18$20 per hour, commensurate with experience  - All travel expenses fully covered (flights, lodging, per diem, ground transport, visas if required)  - Performance bonuses tied to event revenue and guest satisfaction goals  - Professional development opportunities and potential advancement to full Event Producer  - Join a tight-knit team that's redefining experiential events globally recblid pjqyqkzx4xkokzt9wcu0qim90ff7dh

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