Job Title:
Inside Sales Representative - Strategic Relationship Building (LINCOLNSHIRE)
Company: Staples, Inc.
Location: Lincolnshire, IL
Created: 2026-05-04
Job Type: Full Time
Job Description:
Staples is business to business. You're what binds us together.Ensure you read the information regarding this opportunity thoroughly before making an application. At Quill, we make it easier for businesses of all sizes to get what they need to work smarter. As an Inside Sales Specialist, you'll play a critical role in supporting new and existing customers by delivering expert product guidance, driving transactional and solution-based sales, and partnering closely with Account Managers to win profitable business. This is a fast-paced, customer-focused role where your ability to build relationships, think strategically, and deliver results makes a direct impact. What you'll be doing:Collaborate with Quill sales teams and internal partners to support new and existing customers across transactional and solution salesDrive high conversion rates while adhering to approved margin guidelinesMeet or exceed net sales and margin goalsPartner with Account Managers and Key Account Managers to support one-time and recurring projects for key accountsManage multiple lead channels including hunt lines, loaded leads, web leads, and chatEducate customers on Quill's specialized product offerings, pricing, and category-specific solutionsMaintain a strong and accurate opportunity pipeline using Quill's CRM toolsIncrease share of wallet by consolidating customer spend and positioning Quill as a trusted advisorGrow average order value and deliver an exceptional end-to-end customer experience What you bring to the table:A highly driven, competitive, and results-oriented mindsetStrong communication, persuasion, and presentation skillsAbility to adapt and perform in a fast-changing, performance-driven environmentStrong time management and organizational skills with the ability to prioritize effectivelyA customer-first approach with a passion for delivering exceptional serviceResilience and confidence in handling objections and rejectionCuriosity and a willingness to ask questions and continuously improveA collaborative mindset with a desire to positively impact team cultureAbility to think dynamically and remain calm under pressure What's needed - Basic Qualifications:High School Diploma or GEDAt least 12 months of experience in sales or customer serviceDemonstrated ability to communicate, present, and influence effectivelyStrong verbal and written communication skillsProven ability to manage multiple priorities in a results-driven environmentStrong problem-solving, critical thinking, and organizational skills What's needed - Preferred Qualifications:1+ years of B2B sales or sales-equivalent experienceExperience working with CRM tools and managing an opportunity pipelineKnowledge of category-specific products such as Technology, Furniture, Print/Promotional, or Large Volume QuotesExperience with virtual selling or solution-based sales environments We Offer:Inclusive culture with associate-led Business Resource Groups112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more The salary range represents the expected compensation for this role at the time of posting. "¯The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity."¯"¯"¯Some roles may also be eligible for overtime pay, in accordance with federal and state requirements."¯"¯ At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. xijylhu Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.