Senior Cash Management Operations Specialist

Northeast Bank is a full-service community bank and a national commercial real estate lender with offices in Maine, Massachusetts, New York, and California. We are looking for motivated and talented individuals who want to make an impact in a growing company that cares about its employees, customers, and the communities it serves. Northeast Bank provides competitive compensation and benefits, generous PTO, and a hybrid work environment dependent on the role. If you are looking for a growing organization that prioritizes its employees, we encourage you to apply.POSITION SUMMARY: The Senior Cash Management Operations Specialist is a member of the Deposit Services team supporting the banks efforts and providing quality control. Ownership in areas of operational expertise including but not limited to: Cash Management Services, Wires, Digital Banking for both consumer and business, ACH and other electronic banking tasks. This position will be required to contribute and advocate for efficiency within the department as well as the banking centers and business banking teams. Responsible for the validity of the bank's customer data on the bank systems and ensuring all deposit account documentation follows Federal and State regulations and bank policy.RESPONSIBILITIES: Maintain awareness of and adherence to bank's compliance requirements and risk management concepts, expectations, policies, and procedures and apply them to daily tasksIndividually participates in identifying, measuring, monitoring, controlling, and mitigating departmental and enterprise-wide risksDeliver high level, consistent service within the company's standards of expectationsEnsure all work is completed in a timely manner and communicate issues which puts work outside of the normal expectationsParticipates, encourages, and promotes process improvements and efficiency changes on behalf of the departmentSelf-motivated and strong organization/time management skillsAbility to work independentlyActively support on bank projects, actively participating as a matter expert in their respective area of knowledgeEnsures that electronic banking/cash management requests are processed and completed according to established policies and procedures, such as but not limited to, ARP, Wires, ACH, RDA, Account Analysis, Sweeps, Reviews and maintains Business Internet Banking documentation both internal procedural documents and external customer facing documents which can be procedural, or compliance relatedOversight and control of the administration of Banno, RDC, ACH, Wire, Bill Pay, and other business/consumer online banking toolsMaintains a current knowledge and understanding of ACH/NACHA rulesPrepares for and supports various internal and external audits and risk assessments Maintains confidential customer informationSuccessfully pass technical and regulatory examinations by the companyKNOWLEDGE, SKILLS AND ABILITIES: Strong organizational and time management skillsEffective oral and written communication skillsAttention to detail Strong analytical and problem resolution skillsAbility to multi-task and manage expectationsAbility to work independently as well as in a team environmentProficiency on Microsoft Word and ExcelHigh degree of confidentiality requiredAbility to follow directions and meet deadlinesAssociate degree or 3-5 years 'in relevant experience Working knowledge of the Bank's applications supporting customer information preferred AAP, APRP, NCP certification preferred PHYSICAL DEMANDS AND CONDITIONS:Ability to work flexible hours.Must be able to occasionally lift-up to 25lbs.Consistently operates a computer and other office machinery such as calculators, copy machine and printers.Northeast Bank is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national original, veteran status and any other classification protected by Law. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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