Job Title:
Branch Manager - Wilmington, NC
Company: Hills Machinery Company
Location: Leland, NC
Created: 2026-03-10
Job Type: Full Time
Job Description:
This position reports to the Regional Director.The Branch Manager will typically lead one location that generates machine, rental, parts, and service sales in the heavy construction equipment industry. Core Responsibilities: • Lead, mentor and grow branch personnel to achieve maximum success through team building • Manage assigned Field Sales Reps & Product Support staff • Manage Branch Profit & Loss Statements • Recruit, interview and take ownership of all hiring decisions • Lead and oversee sales efforts, ensuring Sales Reps utilize tools provided, effectively cover their assigned territories, and build strong, lasting customer relationships • Foster a positive Team environment with branch employees and HMC internal support staff • Manage all branch risks to promote safety any minimize any financial loss • Manage site maintenance and maintain a professional appearance at all assigned facilities Key Success Metrics: • Maintain adequate staffing levels and coverage at all branches • Achieve Sales market share and margin objectives as assigned • Invest frequent time in the field interacting with Sales Reps and Customers • Maintain acceptable A/R delinquency levels • Service WIP full awareness all WO's 7+ days no labor & WO's aging over 30 days • Service Efficiency & Productivity track improvements being made • Service Warranty Recovery & PIPs completed on-time • Parts Margin % in line with acceptable levels • Parts Inventory stocking levels and space requirements • Compliance with all Parts and Service polices & procedures • Works professionally and transparently with all other Branch Managers Qualifications & Requirements include: • 7 years+ relevant experience in the heavy equipment industry • Proven track record with strong coaching, mentoring, and team building skills • Well-developed personal networking skills • Strong oral presentation and written communication skills • Ability to handle multiple tasks and switch priorities effectively • Ability to travel 25%-50% • Proficiency with standard Microsoft Office business software and other common PC tools • Willingness to learn new skills • BS/BA degree preferred Please visit our website to learn more about HMC, other career opportunities, and dealership locations.