Supervisor, Logistics Thursday - Sunday 7am - 6pm

JOB SUMMARY - SUPERVISOR, LOGISTICS Schedule: Thursday - Sunday 7am - 6pm Assists the Department Manager and/or Facility Manager in directing and coordinating the day-to-day operational activities, by performing the following duties:ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.Supervises department and/or facility with input on training and scheduling.Prioritizes the workload and schedules of the SRS and dock personnel in order to meet customer's expectations and on-time deliveries of shipments.Ensures the accurate and timely preparation of reports regarding facility operations.Takes on active role in process improvements.Works with the customer when applicable in resolving concerns, issues, and inquiries.Maintains a professional environment that fosters team spirit while achieving customer demands. Leads and directs the work of others, enhancing a team environment.Ensure that safety policies and procedures are reinforced in order to create a safe environment for all employees.Coordinates tracking of inbound and outbound traffic.Coordinates timelines and scheduling of freight with dispatch.Ensures on time delivery of shipments.Track all freight exception reports.Trains subordinates in job functions, as well as customer specific work instructions.Ensures that departments/facility are following established ISO procedures.Supervises overtime for employees and drivers (Varies by Center)Ensures hazardous materials compliance while loading, storing and unloading.Identify and implement continual improvement initiatives to enhance the performance of the position, your team, and the company.Works in conjunction with department manager to write and issue corrective actions to employees. Supervise and follow up with all pending issues for the department and/or respective facility. Conducts pre shift meetings and pass downsTracking of KPI's and accountability to achieve metrics SUPERVISORY RESPONSIBILITIESCarries out supervisory responsibilities in accordance with the organization's policies, and applicable laws. Responsibilities include training employees; assigning, and direct work; rewarding and disciplining employees; addressing complaints; and resolving problems.COMPETENCIESTo perform the job successfully, an individual should demonstrate the following competencies:Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information; Develops alternative solutions; Works well in group problem solving situations.Technical Skills - Knowledge of TMS, YMS, and WMS applicationsCustomer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas.Oral Communication - Speaks clearly and persuasively in positive or negative situations; Participates in meetings.Written Communication - Writes clearly and informatively.Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback.Delegation - Delegates work assignments.Supervising People - Decision-making, facilitating and process improvement; Develops subordinates' skills and encourages growth.Quality Management - Looks for ways to improve and promote quality in accordance to ISO standards.Diversity - Shows respect and sensitivity for cultural differences.Ethics - Works with integrity and ethically.Organizational Support - Follows policies and procedures.QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, skill, and or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.EDUCATION and/or EXPERIENCEBachelor's degree from an accredited four-year college or university preferred; and/or three to five years of equivalent experience.LANGUAGE SKILLSAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization. This position requires the ability to read, write, and speak fluently in English. Some centers may require to be bilingual in English and Spanish.MATHEMATICAL SKILLSAbility to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.REASONING ABILITYAbility to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.COMPUTER SKILLSTo perform this job successfully, an individual should have knowledge of database software; internet software; inventory software; order processing systems; spreadsheet software and word processing software.OTHER SKILLS AND ABILITIESKnowledgeable of import and exportation regulations.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to talk. The employee is frequently required to stand and walk. The employee is occasionally required to sit; use hands to type, handle, or feel; reach with hands and arms; climb or balance and stoop. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include distance vision and color vision. Employees must be able to hear to perform their essential job functions.WORK ENVIRONMENTThe work environment characteristics described here are representative of what an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions. The temperature may vary from hot to cold depending upon the local weather. The noise level in the work environment is usually moderate.Normal work hours will be assigned; however, the Operations Supervisor should be readily available by company phone 24 hours a day 7 days a week. Office hours may include nights, weekends, and holidays as required by the customer and/or company.

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