soft goods contents Project Manager

Benefits:401(k) matchingCompetitive salaryDental insuranceHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insuranceSERVPRO of Dover/Stillwater is hiring a Soft Goods content Restoration Project Manager!BenefitsSERVPRO of Dover/Stillwater offers:First-class compensationSuperior benefitsCareer progressionProfessional developmentAnd more!As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.Key ResponsibilitiesEnsure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary softwareNegotiate customer and/or client approval of project scope and estimateSchedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractorsReview job site documentation to support the services provided and ensure proper client requirements and billing processMaintain written communication with customers, teammates, vendors, and insurance representativesManage production expenses including equipment, vehicles, and other material assetsManage our Esporta soft goods cleaning machineManage and oversee the entire soft goods restoration divisionAdditional Responsibilities:Manage the customer and client experience and overall customer satisfaction tracked with online reviewsProvide priority response to potential customersParticipate in recruiting, hiring, and training restoration teammatesPosition RequirementsValid driver’s licenseHigh school diploma/GED; Associate degree or Bachelor’s degree preferredAt least 1 year of management and/or supervisory experienceAt least 3 years of industry experiencePrevious experience in soft goods a plus example being dry cleaner or laundry mat manager, or soft goods delivery and pick up companies.Skills/Physical Demands/CompetenciesAbility to lift a minimum of 50 pounds regularlyAbility to repetitively push/pull/lift/carry objectsAbility to work with/around cleaning agentsAbility to successfully complete a background check subject to applicable lawEach SERVPRO® Franchise is Independently Owned and Operated.All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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