Retail Coordinator

Work Mode: OnsiteOpportunityThe Senior Retail Coordinator supports the Market Retail Supervisor by overseeing daily operations within the retail departments, ensuring premium product presentation, efficient stocking, and exceptional customer service. This role acts as a team leader, setting the tone for excellence and helping maintain the store’s upscale standards. The Senior Retail Coordinator also acts as the second shift store MOD and is responsible for overseeing store operations during assigned shifts, ensuring a seamless and elevated customer experience. This role supports team members across all departments, resolves issues in real time, and upholds the store’s standards for service, safety, and presentation. The MOD acts as the primary point of contact for both guests and staff when senior management is not present.SPECIFIC RESPONSIBILITIESTeam Leadership and DevelopmentGuide and support retail associates during daily tasks and delegate responsibilities and ensure timely completion of stocking, facing, and cleaningTrain new team members on store standards, products, and customer serviceSupervise daily operations across all departments to ensure efficiency and consistencyProvide guidance and support to all associates, helping resolve questions, concerns, and workflow challengesMerchandise and PresentationEnsure shelves are fully stocked, front-faced, and visually appealingMaintain planograms and promotional displays according to brand guidelinesMonitor product rotation and freshness, especially for premium and specialty items Customer EngagementAssist customers with product inquiries, recommendations, and locating itemsProvide knowledgeable service on gourmet, organic, and specialty products and beer, wine and spiritsAct as a visible and approachable leader on the sales floor, engaging with guests and resolving escalated service issuesEnsure that all customer interactions reflect the store’s commitment to hospitality and excellenceInventory and OperationsMonitor inventory levels and communicate restocking needs to the Market Retail SupervisorAssist with receiving deliveries and verifying product quality and accuracyEnsure pricing accuracy and promotional signage is up to dateCommunicate effectively with department leads to ensure staffing coverage and task completionStore Standards and Cleanliness  Assist with closing procedures, including cash handling, security checks, and shift reportingMonitor store cleanliness, merchandising standards, and safety protocolsSupport store-wide initiatives and seasonal resetsProblem Solving and Decision MakingRespond to emergencies, equipment issues, or unexpected challenges with calm and decisive actionDocument incidents and communicate follow-up needs to store leadershipWill complete all duties and requests as assigned by management This is a full-time position, working weekdays & weekends. Shifts vary between 6:00am - 9:00pm.Skills/RequirementsHighschool diploma or equivalency requiredMust be at least 18 years old2+ years of retail, grocery, or beer, wine, spirits experience, with at least 1 year in a supervisory or leadership roleStrong communication, organizational, and decision-making skillsAbility to lead by example and foster a positive team environment while motivating team membersFamiliarity with merchandising standards, POS systems, store operations, and basic cash handling proceduresBasic computer skills and familiarity with computer software (e.g., Word, Excell, Outlook)Ability to lift up to 50lbs and stand or walk for extended periods of timeFlexible availability, including nights, weekends, and holidays Applicants must be authorized to work in the US without requiring sponsorship now or in the future.The hourly range for this position is $17.90 - $26.80. The specific hourly rate offered to a candidate may be influenced by a variety of factors including candidate's education and work location. 

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