Unit Clerk - Transportation

West Hills - Our recruitment goal is to hire long-term care team members who focus on quality care and excellent employee relations. It requires caring, dedicated employees to minister to the needs of this country's ever growing senior population. We empower our staff to fulfill this mission. West Hills Health and Rehab employees embrace the concept of socialization for every resident and acknowledge that the healing process and long-term health stability relies on Whole Person Care. Mission:  Everyone Matters!  Our mission is to respect, preserve the dignity, and celebrate the lives of those we serve. Vision:  Hillcrest Healthcare will lead the way in innovative approaches to delivering excellence in long-term care and will be the provider of choice. Value Statement:  We will serve with dedication, pride, humility, and integrity. General Purpose: Greet visitors, answer phones, and provide basic administrative support for a unit(s) and the Nursing Department.   Essential Job Functions This facility expects their employees to promote an atmosphere of teamwork with other employees and hospitality and comfort for its residents.  Therefore, the following list of duties is not all-inclusive:   Work with Medical Records and the Business Office Manager to assist in preparing Medicaid and Medicare billing each month. Confirm doctors’ appointments for residents arrange for transportation to and from appointments and notify family of arrangements. Prepare C.N.A. work schedules for each calendar month and find call-in replacements in order to meet corporate, state, and federal staffing guidelines. Ensure that all lab work orders are checked off. Monitor daily documentation and file. Assist Medical Records in pulling charts for physicians’ rounds each week. Answer phones, assist visitors and residents and relay communications. Perform clerical tasks to include processing administrative transfer and discharges. Carry out additional administrative support, which may include maintaining medical records, assisting with scheduling or job assignment, and preparing special reports. Attend in-service education programs in order to meet facility educational requirements. Be familiar with Standard Precautions, Exposure Control Plan, Fire Drill & Evacuation Procedures and know how to use the information. Maintain confidentiality of resident and facility records/information. Protect residents from neglect, mistreatment, and abuse. Protect the personal property of the residents of the facility. Others as directed by the supervisor or administrator.   Minimum Qualifications Organized and detailed in work performance. Excellent technical, assessment and documentation skills Good communication skills with excellent self-discipline and patience. Genuine caring for and interest in elderly and disabled people in a nursing facility. Comply with the Residents' Rights and Facility Policies and Procedures. Perform work tasks within the physical demand requirements as outlined below. Perform Essential Duties as outlined above.   Working Conditions Subject to frustrations in meeting work demands due to frequent interruptions. Fast paced, required to make decisions quickly Involved with residents, personnel, visitors, government agencies/personnel, etc., under all conditions and circumstances. May work beyond normal duty hours, on weekends, and in other positions temporarily, when necessary. Subject to call-back during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.). Subject to exposure to infectious waste, diseases, conditions, etc., including TB and the AIDS and Hepatitis B viruses. May be subject to the handling of and exposure to hazardous chemicals   Physical and Sensory Requirements Assist in the evacuation of residents during emergency situations Function independently, and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies. Meet general health requirements set forth by the policies of this facility, which may include a medical and physical examination.    

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