Customer Relations Representative - State Farm Agent Team Member

Benefits: Simple IRA License reimbursement Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Our agency opened in 2022 and has quickly built a strong foundation with three full-time team members who work together in a supportive, team-oriented environment. Team members enjoy several great perks, including paid time off, a Simple IRA, and reimbursement for licensing costs. The office also keeps things fun and motivating with Friday lunch promos for meeting goals, end-of-year celebrations, and a fully stocked snack room where team members can relax and recharge during breaks. Our office culture is down-to-earth and friendly, where everyone values teamwork, communication, and genuine engagement with both customers and colleagues. The agent fosters an approachable, easygoing atmosphere where people are encouraged to contribute ideas, build relationships, and grow within the agency. If youre personable, motivated, and enjoy being part of a collaborative, high-energy team, this agency offers the perfect place to grow your career while enjoying a welcoming work environment. ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Alex Sette - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly. Bilingual Spanish preferred.

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