Group Practice Coordinator - College of Dental Medicine

Job Type:StaffJob Description:The Group Practice Coordinator (GPC) is the administrative and operational facilitator for the Group Practice Comprehensive Care Clinic at the College of Dental Medicine. The GPC is the primary contact for patient communication within the group practice. Responsibilities include management of the group practice, coordination of patient appointment scheduling and student clinical scheduling (appointments). The GPC instructs the students in clinical operations and oversees the student business operations daily within the practice, tracks missing charges, approvals and lab cases. In addition, the GPC coordinates with the Group Practice Leader for patient assignment to students to support timely quality patient care while providing optimum educational experiences for students. The GPC also ensures that students follow all clinic guidelines and protocols.Essential Duties and Responsibilities: Management of the Comprehensive Care Group Practice consisting of up to 40 students at a time, and supporting clinical facultyCoordinate patient and procedure assignments in collaboration with facultyManage patient and student clinician appointments.Provide consultative guidance to students regarding business transactionsEngage in and support the process of Risk Management and Quality AssuranceFacilitate patient record auditsAct as a liaison between patient, student, and business office regarding resolution of outstanding balance collectionsProvide group practice report management and follow-up.Lead the Electronic Health Record system business continuity plan within the practice in the event of clinic information system failureServe as a primary patient contact for patient questions or concerns and seeks follow up information as needed to resolve inconsistenciesContribute to the patient centered/student centered educational mission of the College of Dental MedicineEnsure student clinicians and faculty operate in an organized manner to provide patient care in a safe environment following OSHA and CDC guidelines for dentistry and blood borne pathogensWork independently and as part of the clinic teamMonitor the indicators of student and patient progress in collaboration with Group Practice LeadersFacilitate emergency oral health care within the group practiceModel effective dental teamwork, practice management, HIPPA compliance, and professionalism for studentsOther duties as needed to contribute to an efficient positive clinical operationQualifications:Certified Dental Assistant, dental office manager, or any combination of education, training or experience that provides the required skills, knowledge and abilities, with a minimum of three to five years of relevant experience in a dental or medical healthcare facility preferredExcellent written and verbal communication skills. Must be able to effectively interact with patients, students, faculty, and other healthcare professionalsAbility to understand medical/dental terminology and dental treatment plans preferredExperience with Electronic Health Record systems, computers, telephones, printers, copiers, and general office technologyEqual Opportunity EmployerKCU is committed to promoting an equal employment opportunity workplace. Equal opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without discrimination on the basis of race, color, religion, sex, age, national origin, genetic information (GINA), physical or mental disability, pregnancy, sexual orientation, gender identity, marital status, familial status, ancestry, military and/or veteran status, and/or any other status protected by applicable Federal, state or local law.Annual Security ReportKCU is committed to providing a safe campus for students, faculty, and staff. Our annual campus security report lists campus crimes and statistics for the campus and public areas around campus for the last three years, in accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act.Thank you for your interest in a career at KCU!

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