Job Title:
Tax Preparation Specialist
Company: H&R Block
Location: Johnstown, NY
Created: 2026-03-09
Job Type: Full Time
Job Description:
Join H&R Block At H&R Block, we empower our teams with the belief that people can inspire and help one another. Our main purpose is to support our clients, associates, and communities, fostering confidence in their financial decisions. We are dedicated to cultivating a connected culture where everyone feels welcomed and valued. We are on an exciting journey with our Block Next transformation plan, emphasizing innovation, client experience, and sustainable growth to redefine our industry approach. A Day in the Life... As a Tax Preparation Specialist at H&R Block, you’ll collaborate with an expert team that provides you with comprehensive tax training to ensure your success. Enjoy the flexibility and additional earning potential while focusing on what matters to you. Conduct engaging tax interviews with clients, both in-person and virtually through video calls, phone conversations, chat, and email. Prepare accurate and thorough tax returns for our valued clients. Drive business growth, enhance client retention, and inform clients about additional products and services. Assist clients with IRS support, ensuring all their queries are addressed. Collaborate within a team to fulfill office priorities effectively. Continually expand your tax expertise and knowledge. What We Look For... A Bachelor's degree in accounting or a related field is a plus. Experience in customer service or a retail environment is beneficial. A proven ability to thrive in a fast-paced, supportive environment. Availability to work a minimum of 25-35 hours weekly during the tax season, with potential for up to 40 hours during peak weeks. Essential Attributes for Success... Completion of the H&R Block Tax Knowledge Assessment or Income Tax Course is required. Experience in a fast-paced environment is advantageous. Comfortable using various virtual tools - video, phone, and chat. Strong communication skills, both in-person and in writing. Adherence to all IRS and applicable state requirements is mandatory. A high school diploma or equivalent higher education degree is necessary. Why Choose Us? At H&R Block, we prioritize our associates by investing in their total well-being. Our comprehensive benefits support your health, wellness, and financial goals, including: Employee Assistance Program with Health Advocate. A wellbeing program, BetterYou, promoting healthy habits. Support for neurodiversity and caregiving needs for you and your family. Discounts on everyday items and services. Additional benefits include Medical Coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan, subject to eligibility. Your Community at Work: We are committed to fostering a Connected Culture at H&R Block—one built on trust, care, and teamwork—creating an environment where every individual can bring their authentic self to work each day. You will be part of a recognized, high-performing workplace dedicated to mutual growth and support. H&R Block is an equal opportunity employer, celebrating diversity in the workplace. We welcome applicants regardless of gender, race, ethnicity, age, disability, religion, sexual orientation, gender identity, or veteran status. If you’re ready to make a meaningful impact, H&R Block is your ideal workplace. Pay Range: $16.50/Hr. - $27.00/Hr.