Logistics Cluster Manager, InfraOps Logistics

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Be a part of operating the world’s largest cloud computing infrastructure! Amazon Web Services is seeking a motivated professional for a Data Center Logistics Manager position. The ideal candidate possesses a strong work ethic, attention to detail, the ability to meet deadlines, and a commitment to Operational Excellence.The Logistics Manager is responsible for the oversight of multiple spare parts rooms located in staffed and un-staffed Data Centers. The role incorporates analyzation and continuous improvement around effectiveness of work methods, procedures, controls, and staffing. Our Logistics Managers ensure performance plans are set, maintained, continuously improved upon, and difficult problems are met with creative solutions to achieve highly accurate and timely inventory movement throughout our Data Centers.This position requires that the candidate selected be a US citizen and obtain and maintain an active TS/SCI security clearance with polygraph.Key job responsibilities- Manage, coach, and develop Logistics Specialists utilizing available training programs, informal (e.g. on-floor coaching) and formal (e.g. written evaluation) job performance based feedback.- Generate and communicate highly accurate, accessible inventory metrics reporting to Stakeholders- Develop and implement consistent metrics to gauge employee performance.- Train hourly associates in required department processes.- Creatively resolve problems and make department impacting decisions in a highly ambiguous environment- Run stock level reports and analyze results; optimize on-hand stock levels in effort to decrease cost-to-serve and increase efficiency of stock holdings.- Set and monitor inventory levels of stock rooms to ensure that proper stock levels are maintained to support build and repair activities.- Work closely with the logistics purchasing team to ensure cluster level stock is kept at appropriate levels.- Design, assess, and implement new strategies and initiatives to continuously exceed Customer expectations.- Continuous improvement through implementation of LEAN processesAbout the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 5+ years of work in a management position with 5 or more direct reports experience- 3+ years collecting data and reporting against key performance metrics and 3+ years in inventory control and/or Inventory Management Systems (IMS/WMS)PREFERRED QUALIFICATIONS- Proven ability to identify issues, develop solutions & drive results.- Proven ability to motivate teams and manage conflict; ability to provide effective feedback that will develop your teams- Highly developed written and verbal communication skills and high attention to detail, follow-up, multi-tasking and conflict resolution.- Lean Certification and/or Six Sigma belt- Experience with BI AnalyticsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $65,000/year in our lowest geographic market up to $125,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

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