Appraisal Support Specialist II

Who are we? For over 160 years, C&N has been committed to creating value through lifelong relationships with our customers, communities, shareholders, and teammates. What sets us apart from other banks is our unwavering dedication to embodying our values of teamwork, excellence, respect, responsibility & accountability, integrity, and having fun in everything we do, daily. From partnering closely with our customers and guiding them toward their life aspirations to supporting our local communities through our many initiatives, including “Giving Back, Giving Together,” to making the best decisions for the long-term interests of our shareholders, C&N is committed to being the only financial institution that our customers will ever need. At the heart of what we do are our employees! C&N is a team of passionate, imaginative professionals dedicated to making a positive difference. We believe in fostering a culture where every employee thrives. Join us to be part of a team that values innovation, collaboration, and excellence, where your career aspirations are supported, and your talents are appreciated. Who are you? You’re detail-oriented, analytical, and comfortable working with compliance-driven processes. At C&N, we’re seeking an Appraisal Support Specialist II to support our Appraisal Department in managing and reviewing appraisal activity across the bank. In this role, you’ll assist with ordering and reviewing appraisals, gathering supporting documentation, monitoring compliance standards, and ensuring accuracy throughout the appraisal and evaluation process. If you enjoy working with data, regulations, and process oversight—and don’t mind occasional travel within our market—this could be a great opportunity for you. You will be responsible for:Appraisal Process Support: Provide administrative support to the Appraisal Department, including ordering appraisals, maintaining approved appraiser files, retrieving courthouse documentation, and obtaining required property information such as floor plans and purchase agreements. Compliance & Review: Review appraisals and evaluations to ensure compliance with USPAP, FDIC, and Secondary Market guidelines. Approve evaluations for accuracy, reasonableness, and credibility. Reporting & Tracking: Prepare and maintain monthly and year-to-date reports on appraisal activity and income. Track appraisal orders, maintain logs, and monitor activity through Third-Party Management Companies. Outside Appraiser Coordination: Manage appraisal orders using approved appraiser lists, monitor orders within assigned regions, and ensure consistency and accuracy of both outside and internal appraisals. Evaluation Support: Assist loan staff in obtaining comparables for evaluations, review completed evaluations for credibility, and maintain records of approved evaluations. Customer Service & Collaboration: Work closely with internal partners to gather necessary information, ensure timely processing, and uphold C&N’s Customer Service Standards. Requirements:Education & Experience – You will need some college or technical school coursework in a related field AND 1-2 years of previous related experience OR an equivalent combination of education and experience. Required Certification – USPAP certification within 180 days of employment Special Requirement – Valid driver’s license (travel within market required) Skills – You should possess well-developed abilities and a proven track record in the following areas: Knowledge of appraisal processes and reviews Strong communication and technical skills Attention to detail and compliance awareness Ability to manage complexity and multiple priorities Proficiency with Microsoft Office products Key Competencies – The combination of skills, behaviors, and attributes required to perform effectively in a role and achieve organizational goals include: Action Oriented: Acts quickly on challenges, seizes opportunities, and tackles tough issues with a positive attitude. Interpersonal Savvy: Builds positive relationships across levels, functions, and cultures with diplomacy and tact. Plans & Aligns: Sets goals aligned with organizational priorities, creates actionable plans with milestones, and prepares effective contingencies. Manages Complexity: Analyzes situations, gathers data, and evaluates options to solve complex problems effectively. Resourcefulness: Efficiently utilizes resources, manages multiple tasks to achieve goals, and leverages organizational knowledge for effective results. Why C&N? At C&N, we’re more than just a team – we’re a community working together toward a shared mission: the success of our customers, teammates, shareholders, and communities. Achieve & Grow: Your success is our success. At C&N, you’ll grow alongside our customers as we work together to achieve meaningful goals. Learn & Develop: Collaboration is at the heart of what we do. You’ll learn from and with your teammates, fostering both personal and professional growth. Contribute & Be Rewarded: Your contributions make a difference, and we recognize your impact through competitive rewards and career advancement opportunities. Share & Celebrate: Together, we give back and celebrate the milestones that matter to our communities. We’re proud of our award-winning workplace culture, recognized repeatedly with the NBRI Circle of Excellence Award. At C&N, we live our values every day, creating a supportive, inclusive, and dynamic environment where you can thrive. Comprehensive Benefits for Your Success: At C&N, we offer more than just a competitive salary – our robust benefits package is designed to support your well-being, career growth, and work-life balance. Highlights include: Paid Time Off: Generous vacation, personal, sick, family sick, and community service leave. Retirement Savings: 401(k) with pre-tax and ROTH contribution options and a safe harbor match, plus an Employee Stock Ownership Plan (ESOP). Health & Wellness: Health, dental, and vision coverage, including employer-paid premium options for employee-only coverage. Health Savings Account (HSA) and Flexible Spending Accounts (FSAs) for medical and dependent care. Employer-paid life and disability insurance. Additional voluntary coverages to meet your unique needs. Career Development: Access to education and development programs and ongoing support for personal and professional growth. With C&N, you can customize your benefits to fit your life while growing your career in a supportive and rewarding environment. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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