Scrum Master

, Inc. is seeking a highly effective Scrum Master to support our Enterprise Technology teams, with a focus on backend systems and high-transaction eCommerce platforms.In this role, you will act as a servant leader and Agile coach, guiding one or more Agile teams (Scrum and/or Kanban) to deliver scalable, high-quality solutions. You'll play a key role in driving continuous improvement, optimizing delivery flow, and ensuring strong alignment across engineering, product, and business stakeholders.This is a high-impact opportunity to work across enterprise-scale platforms in a fast-paced, highly collaborative environment.What You'll DoAgile Leadership & DeliveryServe as Scrum Master for one or more Agile teams using Scrum and/or Kanban frameworksFacilitate Agile ceremonies (Sprint Planning, Daily Standups, Reviews, Retrospectives, Backlog Refinement)Coach teams on Agile best practices and continuous improvementEnsure consistent delivery of high-quality increments aligned to business priorities and technical standardsFlow Optimization & MetricsTrack and analyze Agile metrics (velocity, cycle time, throughput, burn-down/up charts)Use data to improve predictability, efficiency, and delivery flowIdentify bottlenecks and implement process improvementsImpediment Removal & Risk ManagementProactively identify, escalate, and remove blockers impacting team deliveryManage cross-team dependencies, especially in backend and distributed systemsPartner with leadership to mitigate risks and ensure alignmentProduct & Stakeholder CollaborationPartner closely with Product Owners and stakeholders to maintain a prioritized backlogSupport backlog refinement with clear acceptance criteria and technical readinessFacilitate communication across engineering, product, QA, and business teamsEnsure transparency through regular reporting and updatesWhat We're Looking ForExperience3-6+ years of experience as a Scrum Master in IT organizationsExperience supporting backend, API-driven, or platform engineering teamsExperience managing multiple Agile teams simultaneouslyStrong knowledge of Scrum, Kanban, and hybrid Agile methodologiesExperience in eCommerce or high-transaction digital platforms is a plusTechnical & ToolsUnderstanding of backend systems, APIs, microservices, and integrationsFamiliarity with DevOps practices, CI/CD pipelines, and release managementStrong experience with Jira (workflows, dashboards, reporting)Experience with collaboration tools (Microsoft Teams, Smartsheet)Experience leveraging AI tools to drive team efficiencySkills & CompetenciesStrong facilitation, communication, and stakeholder management skillsAbility to translate technical concepts for non-technical audiencesProven ability to operate in fast-paced, dynamic environmentsHighly organized with strong prioritization and multitasking capabilitiesEducation & CertificationsBachelor's degree in Computer Science, Information Systems, Engineering, Business, or related field (or equivalent experience)Preferred Certifications:Certified ScrumMaster (CSM) or Professional Scrum Master (PSM I/II)Advanced certifications such as CSP, SAFe (SSM/SASM), PMI-ACP, or Kanban certifications are a plusNice to HaveExperience in scaled Agile environments (SAFe, Nexus, Spotify model)Exposure to cloud platforms (AWS, Azure, GCP)Experience supporting distributed or offshore teamsBackground in QA, development, or DevOpsWhy Join Us?Work on enterprise-scale platforms supporting multiple brandsHigh visibility across Product, Engineering, and PMO leadershipOpportunity to drive real impact in Agile delivery and continuous improvementCollaborative, fast-paced environment with strong growth potentialThe expected salary range for this position is $85,000 to $110,000 annually. Actual compensation will be determined based on experience, skills, internal equity, and other factors permitted by law.To support our commitment to being an employer of choice, we offer comprehensive and competitive health, wellness, and additional benefits to eligible full-time team members. Benefit eligibility may vary based on location, average hours worked, and length of service.Benefits may include :Medical, dental, vision, life, and disability insurance for the associate and eligible dependentsFlexible Spending Account (FSA)Health Savings Account (HSA)401(k) retirement savings programMental health resources and Employee Assistance Program (EAP)Paid vacation time (accrued based on hours worked and tenure)Paid company holidaysEmployee discount across our family of brandsPotential eligibility for annual merit-based compensation increases, where applicable Exact benefit terms, conditions, and eligibility requirements are governed by official plan documents and applicable law. The Company reserves the right to modify, amend, or terminate benefit plans and programs at any time.

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