Job Title:
Client Relationship Manager
Company: Rent-A-Center
Location: Jacksonville, NC
Created: 2026-03-10
Job Type: Full Time
Job Description:
Are you ready to excel in your career? Looking for an attractive hourly rate starting from $13.01 to $15.30? Why should you consider applying today? Position Overview If you aspire to a career with substantial growth potential, you've found the right opportunity. At our company, 99% of Store Managers, District Managers, and Regional Vice Presidents began their journey as Client Relationship Managers. In this dynamic role, you will manage rental accounts by providing exceptional customer service, selling innovative products, and driving account performance. You will be responsible for deliveries and pickups, ensuring store standards are met, and conducting early-stage collections. This role is crucial for fostering sales growth and maintaining account health by building strong relationships with our customers, all while adhering to our mission and core values. Key Responsibilities Manage an assigned portfolio of accounts, cultivating lasting customer relationships. Carry out early-stage collections (1-6 days overdue) and meet daily/weekly targets. Utilize account management tools to maintain account health and secure payment commitments. Complete assigned routes for deliveries, pickups, and account follow-ups. Provide unparalleled customer service in-store, over the phone, and during in-home consultations. Contribute to sales growth by generating new rental agreements. Safely transport, install, and handle merchandise. Maintain the showroom and company vehicles up to standards. Adhere strictly to all safety and operational guidelines set by the company. Qualifications High school diploma or equivalent. Must be at least 18 years of age. Valid driver's license with a good driving record. Strong communication and customer service skills. Physical Requirements Ability to lift and move heavy merchandise. Ability to drive a box truck. Capability to stand and drive for extended periods. Schedule & Work Environment Full-time position, Monday to Saturday. Enjoy Sundays off plus one additional weekday off. This is a physically active role requiring lifting, bending, and standing. Benefits Opportunities for rapid growth and advancement. Weekly pay. Paid time off. Comprehensive medical, dental, vision, life, and disability insurance. Competitive 401(k) plan with company match. Flexible Spending and Health Savings Accounts. Additional supplemental and voluntary insurance options. We are proud to be an Equal Opportunity Employer. Our company is committed to ensuring that all employment decisions are made on a non-discriminatory basis, without regard to any protected characteristics, including but not limited to race, religion, color, national origin, disability, sex, gender, age, sexual orientation, and veteran status.