Customer Support Representative

Located in Jacksonville, IL Salary: $16hrCustomer Support RepresentativeLocation: Jacksonville, ILSchedule: Monday-Friday | 7:00 AM-4:00 PM or 8:00 AM-5:00 PMPay: $16hourA well-established company in Jacksonville, IL is hiring a Customer Support Representative to support customers throughout the order process while maintaining high service standards.Responsibilities:Respond to customer inquiries regarding orders, products, and servicesProcess orders and inquiries via phone, email, mail, and live chatResolve customer issues efficiently and professionallyAct as a liaison between customers, Sales Representatives, and internal teamsMaintain assigned regional territoriesCoordinate with Processing and Shipping departments to ensure accurate order fulfillmentBuild and maintain long-term customer relationshipsQualifications:Previous customer service experience in an office, call center, or order-processing environmentExperience handling phone and email communicationsAbility to work in multiple systems with strong attention to detailGeneral business knowledge preferredEducation & Experience:High School Diploma requiredSome college preferredPrior CSR experience strongly preferredBusiness or Education degree helpfulBenefits:Stable, well-established companyProfessional office environmentConsistent weekday schedule with two shift optionsLong-term employment opportunityApply today for immediate consideration.#2876OSExpress Office: Jacksonville 901 West Morton Avenue Suite 104Jacksonville, IL 62650

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