Courier Supervisor

Duties & Responsibilities:Oversees a team of legal couriers, ensuring timely and accurate delivery of critical legal documents. This includes training and evaluating the team, as well as managing schedules.Maintains continuity of work operations by documenting and communicating needed actions to management, discovering irregularities, and determining continuing office needsManages certain office assignments and coordinates intra-office movesPurchases office suppliesAssists with firm activities as needed, and performs additional duties and responsibilities as assignedMaintains rapport with employees by providing information, answering questions, and assisting with special requestsPerforms some of the tasks of a courier, such as delivering packages or handling mail Other duties as assignedSkills & Competencies: High attention to detail, outstanding organizational skills, and the ability to manage time effectivelyPossesses problem-solving skills and analytical abilitiesAbility to communicate clearly and effectivelyAbility to establish and maintain effective working relationships with all levels of the firm and collaborate well in a teamAbility to work under pressure, shift priorities and manage change with a positive outcomeAbility to work extended hours when neededAbility to adapt to new systems, processes, and proceduresMaintains a positive, courteous, professional, service-oriented demeanor Qualifications/Experience:Bachelor's Degree or equivalent experience is preferred but not requiredExperience working in a law firm or professional services firm environment preferredComputer proficiency in Windows-based software and Microsoft Office Suite applications including Word and OutlookPossesses thorough understanding of office management procedures

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