Lead Logistics Coordinator

Job Summary: We are seeking a highly organized and experienced Logistics Lead to manage the end-to-end flow of our goods. This role is crucial for coordinating with freight forwarders, preparing customs documentation, and ensuring the timely and cost-effective movement of our products and components internationally. The ideal candidate will have a solid background in freight forwarding operations, strong attention to detail for customs compliance, and excellent communication skills to manage external relationships. Key Responsibilities: Freight Forwarding Operations: * Coordinate and liaise with freight forwarders and carriers to book shipments and negotiate rates for both air and ocean freight. * Select the most efficient and cost-effective shipping methods based on budget and delivery requirements. * Monitor freight forwarder performance, tracking shipments from origin to destination. Manage and verify freight invoices, ensuring they align with agreed-upon rates and services. * Resolve any operational issues with freight forwarders, such as delays, rerouting, or service failures. Customs Documentation & Compliance: * Prepare, review, and submit accurate customs documentation, including commercial invoices, packing lists, certificates of origin, and bills of lading. * Verify that all shipping documents are complete and consistent to prevent customs holds and penalties. * Ensure compliance with all national and international import/export regulations. Inventory Management & Data Entry: * Maintain accurate inventory records and reconcile them with shipment details provided by freight forwarders. * Enter and manage shipment data, including customs fees, duties, taxes, and freight costs, in the logistics management system. * Generate and analyse reports on freight costs, transit times, and shipment status. Communication and Problem-Solving: * Serve as a primary point of contact for all freight forwarding and customs-related inquiries. * Proactively identify and resolve issues with freight forwarders or customs authorities to prevent delays. * Provide real-time updates to internal stakeholders and customers regarding shipment status. Qualifications: Education: * A degree or certification in Logistics, Supply Chain Management, or a related field is a plus. * Experience: Proven experience in a freight forwarding or 3PL environment is highly desirable. * Specific experience with international shipments and customs documentation is required. * A minimum of 4 years of experience in a logistics, shipping, or related role. Technical Skills: Proficiency with Microsoft Office Suite (especially Excel). Experience with a Warehouse Management System (WMS), Enterprise Resource Planning (ERP) system, or logistics software. * Familiarity with freight forwarding software or platforms is an advantage. Skills & Attributes: * Strong attention to detail is paramount. * Excellent organizational and time management skills. * Strong verbal and written communication skills for managing external relationships. * Proven problem-solving and critical thinking abilities to manage complex supply chain issues. * Ability to work effectively in a fast-paced, high-volume environment.

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