Facility Program Manager (Pharmacy Informatics)

The Pharmacy Informatics Program Manager works independently under the Associate Chief, Business Operations and Chief of Pharmacy, or designee. The employee will serve as the service webmaster and as the first line of triage for any issues with pharmacy systems including interfaces between new and existing systems. VA Careers - Pharmacy: Duties may include but are not limited to: Program Management: * Coordinates the use of pharmacy software for the provision of clinical care as well as the use of VISTA information for use in the clinical decision-making process. * Understands and appropriately applies procedures, requirements, regulations, and policies related to pharmacy practice to the information systems space. * Serves as a subject matter expert for pharmacy informatics troubleshooting and strategy. * Coordinates, interfaces, and manages all pharmacy information systems. * Serves as the service webmaster for SharePoint and shared drive data management. * Responsible for creating custom drug utilization reports as requested. Customer Service: * Collaborates and works effectively with other services such as Healthcare Technology Management (HTM), Clinical Applications Coordinators (CAC), and Office of Information & Technology (OI&T) to achieve the goals and missions of the Pharmacy Service. * Works collaboratively with vendors on installation, troubleshooting, and service needs for new and existing information systems software and hardware as well as interfaces. * Serves as the liaison between the facility health informatics team and the Pharmacy Service. * Serves as the liaison for implementing any scheduled downtime procedures and contingency plans. Quality Assurance: * Participates in medical center and pharmacy service quality improvement initiatives. * Submits periodic reports and statistical data to the Chief or designee as requested. * Identifies opportunities for continuous quality improvement as it relates to pharmacy systems, and both leads and participates in systems redesign efforts to include LEAN, failure mode and effects analyses (FMEA), and root cause analyses (RCA). * Participates in data gathering, assimilation, and presentation for a variety of initiatives. * Develops and maintains audit systems to determine trends, produce data, and monitor performance of the service and/or staff activities for management. * Conducts risk assessments on contingencies for each system in the event of a scheduled or unscheduled downtime and coordinates these activities and Education and Training: * Participates in the training and in-servicing of pharmacists, pharmacy technicians, pharmacy residents, pharmacy students, and other medical center personnel as required. * Provides pharmacy informatics data and recommendations to other hospital staff and committees. * Serves as a preceptor for pharmacy residents. Work Schedule: 0730-1600 Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 91761-A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

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