Full-time PM Safety and Security Officer

Summary: The Safety & Security Officer is responsible for maintaining a safe, secure, and hospitable environment for colleagues, guests, and visitors. This role performs routine patrols, responds to incidents and emergencies, and enforces property policies with professionalism and sound judgment. The PM/Swing shift requires strong attention to detail, calm decision-making, and consistent visibility throughout the resort, including casino, public areas, colleague spaces, and outdoor locations. Essential Duties & Responsibilities • Conduct continuous interior and exterior patrols of the hotel, casino, parking areas, and colleague facilities. • Monitor and respond to radio calls, alarms, and incident reports. • Provide immediate response to medical incidents; administer basic first aid until EMS arrives. • Assist with guest and colleague situations involving disturbances, safety concerns, or welfare checks. • Complete clear, detailed incident documentation in accordance with hotel standards. • Support emergency procedures, including evacuations, fire response, lost children/parents, and severe weather protocols. • Escort cash drops, deliveries, and restricted-access vendors as required. • Safeguard property assets by observing behaviors, preventing theft, and reporting suspicious activity. • Enforce established policies consistently while maintaining a guest-focused approach. • Assist with handling lost & found items, logging and securing property per policy. • Work collaboratively with front office, casino operations, engineering, and other departments to ensure safety and security throughout the resort. • Maintain knowledge of local laws, property emergency plans, and SOPs. • Uphold professional presence, communication, and behavior at all times. Qualifications: • Previous security, military, law enforcement, or hospitality safety experience preferred. • CPR/AED/First Aid certification preferred or must be obtained within 30 days. • Ability to remain calm under pressure and make sound decisions in urgent situations. • Strong written and verbal communication skills. • Ability to stand, walk, climb stairs, and patrol for extended periods. • Must be able to work the PM/Swing Shift, weekends, holidays, and varied scheduling as operational needs require. • Must possess a valid driver's license and clean driving record. Work Environment • High guest-contact environment including hotel, casino, public spaces, and outdoor areas in varying weather conditions. • Frequent walking and patrolling across a large property footprint. Our ValuesEmpathy | Integrity | Respect | Inclusion | Experimentation | WellbeingEqual Opportunity Employment Hyatt is an equal-opportunity employer. R C R S SO GI NI D V. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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