Director of Pharmacy Operations

Company OverviewAt Allia Health Group, the umbrella organization for Southend Pharmacy, Brello Health, and Woven, we don't just follow industry trends-we redefine them. Our mission is to commoditize anti-aging solutions, making them affordable and accessible to the average consumer-not just the wealthy. By offering customized and cost-effective wellness products that follow cost-containment models, we aim to improve people's quality of life and meet them wherever they are on their health journeyAbout Southend PharmacySouthend Pharmacy is a modern 503A compounding pharmacy built on clinical precision, operational clarity, and a human-first approach. Licensed in 35+ states and focused on longevity-aligned therapeutics, we support providers and their patients with precision in compounding and transparent processes. Southend Pharmacy operates at the intersection of innovation, ambition, and clinical excellence.Job SummaryThe Director of Pharmacy Operations will oversee all aspects of pharmacy operations, including sterile compliance, fulfillment workflows, and strategic growth initiatives. This role is responsible for leading cross-functional teams, optimizing operational efficiency, and ensuring regulatory compliance while scaling the business to support continued expansion.Key ResponsibilitiesOversee end-to-end pharmacy operations including data entry, fulfillment, production, verification, and shipping workflowsLead and manage a growing operations team, including pharmacists, technicians, QA, and support staffEnsure compliance with USP , , and standards and all federal and state regulatory requirementsDrive operational efficiency through process optimization, technology implementation, and workflow managementDevelop and monitor key performance indicators across fulfillment, accuracy, turnaround time, and patient satisfactionPartner cross-functionally with leadership, including finance and product teams, to support business growth and scalabilityManage inventory, vendor relationships, and supply chain processes to ensure continuity and cost efficiencyEstablish and oversee training programs, performance management, and team development initiativesSupport expansion efforts, including new product lines, service offerings, and operational scaling strategiesMaintain high standards of quality assurance, patient safety, and regulatory adherence across all operationsWhat We Require5+ years of leadership experience in pharmacy operations or a related healthcare environmentStrong experience with sterile compounding and regulatory compliance including USP , , and Proven ability to manage and scale high-volume operational teamsExperience overseeing fulfillment workflows across multiple operational functionsStrong understanding of pharmacy systems, data workflows, and operational infrastructureDemonstrated ability to analyze performance metrics and drive continuous improvementExcellent leadership, communication, and cross-functional collaboration skillsPreferred QualificationsExperience in a 503A compounding pharmacy environmentBackground in high-growth or multi-state pharmacy operationsExperience working with telehealth or direct-to-consumer healthcare modelsFamiliarity with scaling operations across multiple product lines or servicesCompensation & BenefitsSalary range: $170,000 - $180,000 annuallyEligible for quarterly bonusFull benefits package including medical, dental, vision, 401(k), PTO, flex days, and holidaysSouthend Pharmacy does not provide employment visa sponsorship now or in the future. Applicants must be legally authorized to work in the United States without the need for current or future sponsorship.Equal Opportunity Employer StatementSouthend Pharmacy is proud to be an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to any protected characteristic under applicable law.

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