Receptionist

East Holland Veterinary Clinic - Locally Owned, Community Focused  East Holland Veterinary Clinic is a family-owned small animal practice serving the Holland community since 1977. We're proud of our long history, our loyal clients, and a team that's committed to exceptional care. We're growing and looking for a dedicated, self-motivated Client Service Representative to join our front desk team.  If you enjoy learning, excel at multitasking, and want to work somewhere that values professionalism, teamwork, and tradition, this could be the perfect fit.  About the Role  Our Client Service Representatives are the first and last impression clients have of our clinic. Youll play a key part in keeping the day running smoothly, supporting both our clients and our medical team with excellent communication, organization, and problem-solving skills.  Key Responsibilities:  Greet clients warmly and professionally in person, by phone, and by email Accurately schedule appointments and manage daily workflow  Provide education and guidance to clients about services, preventive care, and clinic policies  Maintain a clean, organized, and welcoming lobby environment  Process payments and maintain accurate records  Collaborate closely with technicians, assistants, and doctors  Anticipate needs and step in wherever support is needed  Uphold our clinic values: kindness, accountability, teamwork, and exceptional service  What Were Looking For  Reliable, detail-oriented professional with a strong work ethic  Self-motivated and eager to learn new skills  Excellent communication skills, both written and verbal  Calm and confident under pressure; able to juggle tasks comfortably  Customer service experience required; veterinary experience preferred but not mandatory  Ability to work independently and as part of a cohesive team  A genuine interest in animals and supporting the clients who love them  Schedule & Compensation  Part-time: 1525 hours per week  Consistent weekly schedule with some flexibility  Competitive pay based on experience  Opportunities for training and advancement within the practice  Benefits  Paid Time Off for part-time team members  Employee pet care discount  Supportive leadership and a positive, team-centered culture  Stability and accountability of a locally owned veterinary practice, not a corporate chain  Why East Holland Veterinary Clinic?  We've been family-owned for nearly five decades, and that stability shapes how we operate. Decisions are made in-house by people who know our team and our clients. We value tradition, consistency, and the kind of service that makes clients feel like family.  If you want to be part of a practice that blends long-standing values with modern veterinary care and where your voice actually matters, we'd love to meet you.  How to Apply  Submit your resume and a brief cover letter describing why you'd be a great fit. We review all applications personally and will reach out to qualified candidates to schedule an interview.

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