Operational Specialist

We are seeking a professional Research Operations Specialist that has a solid grasp of industry research techniques and understanding of the Intelligence Community. The work will be done in the Herndon, VA area. The mission of the Search Team is to run queries and do intense research to provide retrievable copies of document(s) collected or produced by the customer, sometimes referred to as the Document Library. Collections can include a variety of forms including, but not limited to: electronic, hardcopy, microfilm, and on-line full text database. This position is the focal point for providing intelligence reporting and reference services to the entire IC. The right candidate must have significant prior customer knowledge and relatable experience that they are able to utilize in order to perform the research. He or she will then analyze the results requiring the constant exercise of discretion and to determine applicability of the documents to the tasking, providing results in accordance with customer guidelines. The individual will maintain the classified library and archive documents when appropriate.Key Responsibilities:Electronically review a subset of newly processed documents, identify potential duplicate documents in the existing document repository. Assess document duplicates and record decisions in the customer's automated system. The customer will provide training in duplicate document detection processingCreate memoranda or written reports documenting the results of quality assurance studies and investigations and associated recommendations including remediationScanning documents to provide customers with an electronic response when necessaryMandatory Skills:1-5 years experience of searching/querying databases with ability to quickly adjust to new systemsTS/SCI with PolygraphDriven self-starter who is preemptive in seeking clarification when needed and the capability to adapt to new processesMust be a team player willing to collaborate and develop robust relationships with clients, colleagues and technical teamsSkilled in time management with the ability to prioritize competing tasks and multitask in order to meet tight deadlinesGoal oriented individual who is able to apply critical thinking and provide out of the box solutionsExperience with data calls and quick reaction tasksAbility to communicate effectively with peers and various management levels delivering a proactive experience and approach to high quality services for all stake holdersRCT Systems offers:Competitive benefits package (medical, dental, vision, life insurance)Immediate 401k vestingGenerous PTO and flexible schedules$500.00 annual technology allowanceRCT Systems is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex (to include pregnancy and related conditions, sexual orientation, and gender identity), national origin, disability, veteran status, or any other federally protected class.

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