Benefits Specialist

Heritage Golf Group is seeking a detail-oriented and service-driven Benefits Specialist to support the day-to-day administration of our employee benefits programs across a multi-state organization. This role will partner closely with the Senior Director, Payroll & Benefits to ensure accurate, compliant, and timely delivery of benefits services to our team members.The ideal candidate is highly organized, responsive, and comfortable managing multiple priorities while providing exceptional employee support. This position plays a key role in maintaining the integrity of our benefits programs and enhancing the overall employee experience.Key Responsibilities:Benefits AdministrationSupport the administration of all employee benefit programs, including medical, dental, vision, life, disability, HSA/FSA, and voluntary benefitsAssist with COBRA administration and ensure timely and accurate processing of qualifying eventsCoordinate and process qualified life events (QLEs) and employee benefit changesSupport 401(k) plan administration, including eligibility tracking, enrollments, and employee inquiriesLeave of Absence ManagementAssist in administering FMLA, state leaves, and other leave programs, ensuring compliance with federal and state regulationsPartner with employees and managers to support leave requests and documentationOpen EnrollmentSupport planning and execution of annual Open Enrollment, including system setup, employee communications, and issue resolutionAssist in developing employee-facing materials and responding to benefit-related questionsCompliance & ReportingAssist with ACA reporting and compliance activitiesSupport audits, reconciliations, and monthly benefits billing processes to ensure accuracyMaintain accurate benefits data within HRIS and vendor systemsEmployee SupportServe as a primary point of contact for employee benefit inquiries, providing timely and clear guidancePartner with HR and payroll teams to resolve discrepancies and ensure a seamless employee experienceQualifications2-5+ years of experience in benefits administration or HR support roleWorking knowledge of benefits programs (medical, dental, vision, 401k, COBRA, FMLA, ACA)Strong attention to detail and ability to manage confidential informationExcellent organizational and time management skillsStrong communication skills with a customer-service mindsetExperience with HRIS systems (ADP, UKG, or similar) preferred; experience with ADP Workforce Now is a plusIntermediate Excel skills (reconciliations, tracking, basic reporting)

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