Corewell Health - 1009 West Green Street - Responsibilities: Maintains highly visible foot and vehicle patrols to detect or deter fire, accidents, violations of hospital policies and criminal acts; Documents information on incident reports and other required documents in a thorough, factual and timely manner; Assists employees, visitors, and patients with directions, lost and found items, vehicle assistance, escorts, and other requests for assistance. Provides access control for secured areas; Communicates, collaborates with, and provides appropriate information to patients, visitors, and members of the health care team; Manages verbal / physical conflicts using verbal de-escalation, physical presence, restraint techniques or other appropriate legal force options