AV Technician

AV Technician Monday - Friday in Hartford, CT - In-office: 8:00AM - 4:30PM Candidate will be in office 5 days/ week 8-4:30pm Manager's call notes: Chance of extension/ conversion AV event conference room support specialist Work hand in hand with 2 separate groups under same team executing town hall events Executive level participants, managing conference room technology throughout Hartford campus Microsoft Teams, Conference room technology, event execution (corporate would be nice to have) Audio and Video capabilities (yamaha audio systems, wirecast, microsoft teams, cysco webex) Reporting to David Cicero Some days will be mostly dealing with events some will be with conference room technology Incidents can include: basic troubleshooting (Microphone needs to be retuned, camera is not working) but most of it is preparation prior to the meetings to make sure things don't happen Someone who is calm under pressure and gets us well prepared for these events/ meetings Key Responsibilities: • Event Setup & Operation: o Configure and operate audio, video, and lighting systems for corporate events, town halls, and executive meetings. o Ensure proper signal flow and connectivity across AV components. o Provide technical expertise for Microsoft Teams and WebEx platforms o Troubleshoot platform issues during live sessions. • Conference Room Technology Support o Perform necessary health checks on integrated conference room systems o Troubleshoot issues with technology as they arise in a professional and efficient manner o Perform upgrades and installation of technology within the environment. • Collaboration & Communication: o Partner with event organizers, IT teams, and external vendors to align technical requirements. o Offer real-time support and problem resolution during events. • Equipment Management: o Maintain AV inventory and ensure equipment readiness. o Perform routine maintenance and escalate repair needs promptly. Required Qualifications: • Hands-on experience with audio systems (microphones, mixers, amplifiers), video systems (cameras, switchers, projectors), and lighting systems (fixtures, control boards). • Familiarity with Poly conferencing systems and AV signal flow. • Strong troubleshooting skills and ability to work under pressure. • Excellent communication and interpersonal skills. Preferred Qualifications: • Experience with streaming platforms and hybrid event technologies. • Knowledge of AV control systems and networking basics. • CTS (Certified Technology Specialist) or equivalent certification. Physical Requirements: • Ability to lift and transport AV equipment (up to 50 lbs). • Comfortable working in fast-paced, high-pressure environments. Dress Codes:

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