Director of Hospitality

Hospitality Director "” Zion Springs Hamilton, Virginia · Full-Time · On-Site · $85,000-$110,000 About Zion SpringsZion Springs is a 24-acre estate venue in the heart of Loudoun County, Virginia "” home to a celebrated wedding venue, a boutique bed-and-breakfast with 11 suites, a licensed farm winery, and a growing retreat and events program. We're looking for a Hospitality Director who will be the connective tissue across every guest-facing and operational function on the property "” someone who holds high standards as a personal value, not just a job requirement.What You'll LeadThis role carries full oversight of seven areas:Food & Beverage "” farm table dining, catering operations, winery service, and bar programsLodging "” 11-suite B&B guest experience from reservation through departureHousekeeping "” suite turnover, linen management, and estate presentation standardsFront & Back of House "” event staffing, service flow, and day-of execution for weddings and private events up to 250 guestsTransportation shuttle and on-site transportationServices "” massage, yoga, tours, concierge, reception, and other personal servicesFacilities Maintenance "” Structures, automation systems, preventive maintenance across multiple buildings and 24 acresWhat You'll DoServe as the primary operational leader for all hospitality departments, reporting directly to the ownerDevelop and enforce service standards, SOPs, and training protocols across all teamsManage department leads and coordinate salaried and hourly schedules, time-off coverage, and staffing levelsOversee event execution for weddings and private gatherings, ensuring seamless front-of-house and back-of-house coordinationMaintain the estate's physical environment to five-star standardsBuild and manage vendor and supplier relationships (linen, floral, catering, maintenance contractors)Create a system to monitor guest feedback and implement continuous service improvementsDevelop and manage departmental budgets, labor cost targets, and inventory controlsPartner with the owner on programming, retreat offerings, and long-term hospitality strategyWhat You Bring5+ years in hospitality leadership across multiple departments (F&B, lodging, or events)Experience managing both hourly and salaried staff in a fast-paced event or venue environmentDemonstrated ability to build and lead high-performing, service-oriented teamsStrong working knowledge of facilities operations and vendor managementExceptional organizational skills with the ability to manage competing prioritiesA guest-first mindset with high personal standards for hospitality excellenceComfort working weekends and events as part of the regular scheduleNice to have: boutique inn or estate venue experience, culinary training, wedding/events management background, property management platform familiarity, ServSafe certification, passion for farm-to-table and agritourism.Compensation & BenefitsSalary: $85,000-$110,000 depending on experienceUnlimited PTOFull-time salaried positionOn-site role in Hamilton, VA

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