Hearing Aid Technician/Audiology Technician

Hearing Aid Technician / Audiology TechnicianGold Country HearingFull-Time | Grass Valley, CAJob OverviewGold Country Hearing is seeking a detail-oriented and patient-focused Hearing Aid Technician to support our clinical team and provide exceptional service to our patients. This role is responsible for hearing aid maintenance, troubleshooting, inventory management, and assisting with hearing aid fittings while ensuring a smooth patient experience.The ideal candidate is organized, technically inclined, and comfortable working both with patients and hearing technology.Key ResponsibilitiesHearing Aid Maintenance & RepairPerform routine maintenance and in-office repairs on hearing aids, including cleaning and replacement of components such as receivers, tubing, and wax filters.Conduct electroacoustic analysis of hearing devices.Troubleshoot and diagnose basic hearing aid malfunctions.Process and package devices for manufacturer repairs when in-office repair is not possible.Track hearing aid repairs and returns to ensure timely follow-up.Manage loaner devices and track status appropriately in Blueprint.Support for Hearing Aid FittingsPrepare hearing aids for patient fittings, including verifying serial numbers and labeling devices.Maintain hearing aid inventory including devices, domes, receivers, batteries, and accessories.Ensure the lab and work areas remain clean, organized, and fully stocked.Provide backup support for preparing purchase agreements and processing payments when needed.Patient InteractionProvide walk-in support for patients needing hearing aid cleanings or troubleshooting.Deliver excellent customer service while assisting patients with device-related questions.Administrative & Technical SupportEnter and update patient device information in Blueprint.Perform hearing aid firmware updates and assist with Bluetooth or mobile app connectivity setup.Ensure lab compliance with infection control and safety standards.Audit and follow up on orders in Blueprint.Contact manufacturers regarding delayed repairs, hearing aid orders, or earmolds when necessary.Follow up with patients to schedule fittings when devices or molds have arrived but appointments are not yet scheduled.QualificationsStrong attention to detail and organizational skillsComfortable working with small electronic devices and toolsExcellent customer service and communication skillsBasic computer skills and ability to learn practice management softwareAbility to multitask in a fast-paced clinical environmentPreferred QualificationsExperience in audiology, hearing aid dispensing, or medical office environmentsExperience working with hearing aid technology or repairsFamiliarity with Blueprint or similar practice management systemsBenefitsCompetitive pay: $21-$24/hourTraining providedOpportunities for growth within the practiceSupportive team environmentMeaningful work helping patients improve their quality of lifeApply TodayIf you are organized, tech-savvy, and passionate about helping people hear better, we'd love to hear from you.Department Audiology Professionals Role Audiology Assistant Locations Gold Country Hearing - Grass Valley Hourly salary $21 - $24

Apply Now