Teller- Granville

Teller Position at Granville Office The Arrow Financial Corporation Family of Companies is seeking dynamic, authentic individuals to join our amazing team! Currently, we are looking for an experienced professional to join the Granville team as a Teller. This opportunity may be perfect for you if you have experience in: Relationship Building Cash Handling Customer Service About the Position: As a Teller in our Granville office, you will be responsible for performing a variety of duties not limited to processing customer transactions, responding to inquiries for information, assisting staff and supervisors with functions relative to the daily operation of the Branch. Essential Job Functions: Provide consistent, outstanding customer service by anticipating and reacting to customer needs Process transactions accurately and efficiently Support sales efforts of Company; actively participate in Cross-Sell program and make referrals as appropriate Answer basic customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies. Balance cash drawer and adhere to established cash limits Open deposit accounts for customers Adhere to requirements pertaining to branch security, fraud prevention and BSA; identify counterfeit currency and monetary instruments Adhere to applicable federal regulations and Company policies and procedures What you will need to thrive in this role: In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having: High School Diploma or equivalent required 2 years of experience in customer service, cash handling, or retail sales preferred Strong communication skills, both written and verbal; comfortable communicating with customers, team members, and management Quality customer service skills; friendly, helpful attitude and patient attentiveness Ability to remain detail-oriented while following procedures and providing good customer experience Demonstrated ability to complete multiple tasks while staying aware of surroundings Understanding of importance of discretion and confidentiality; demonstrate good ethics and integrity Skilled in Microsoft Office Suite (Word, Excel and Outlook); ability to learn banking related software Other: Must be able to travel to various branches as needed Will work rotating Saturday schedule What we will bring to the table: We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation. Through our total rewards program, we offer a comprehensive benefits package featuring: Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays Medical, Dental, and Vision Insurance and Flexible Spending Plan Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership Education and Tuition Reimbursement Employee Assistance Program for our employees and their immediate family members We are an Equal Opportunity Employer. Our philosophy and practice are to provide equal opportunity to all employees and applicants for employment without regard to race, color, religion, creed, gender, sex, pregnancy (including childbirth and related conditions), sexual orientation, gender identity or expression, status of being transgender, national origin, age, disability, genetic information, predisposing genetic characteristics or carrier status, marital status, familial status, amnesty, status as a victim of domestic violence, reproductive health decision making, citizenship or immigration status, prior convictions or arrests, military status, status as a protected veteran, known relationship or association with any member of a protected class, or any other federal, state, or local legally protected classes. The salary range for this position is $20.00 - $23.00 per hour commensurate with experience and education. Additional compensation may be earned through the Company's incentive programs, subject to individual and company performance.

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