Job Title:
Customer Service Rep(02959) - 2201 Madison Ave
Company: Domino's Pizza
Location: Granite City, IL
Created: 2026-03-03
Job Type: Full Time
Job Description:
Company Description Job Description Join our team as a Customer Service Representative at our Domino's Pizza location in Granite City, United States! We're looking for an enthusiastic and customer-focused individual to provide exceptional service at our 2201 Madison Ave store. As a key member of our team, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for quality service. * Answer incoming phone calls and take customer orders accurately and efficiently * Prepare and make pizzas according to company standards and customer specifications * Process cash and credit card transactions with precision * Deliver outstanding customer service, addressing inquiries and resolving issues promptly * Maintain a clean and organized work environment, adhering to health and safety standards * Collaborate with team members to ensure smooth operations during busy periods * Assist with various cleaning tasks to uphold store cleanliness * Handle and lift items weighing up to 25 lbs. as needed Qualifications * Excellent communication skills with the ability to interact professionally with customers and team members * Strong attention to detail and ability to follow directions accurately * Flexibility to work various shifts, including weekends and holidays * Positive attitude and friendly demeanor, with a passion for customer service * Basic computer proficiency for operating order-taking systems * Ability to multitask effectively in a fast-paced environment * Problem-solving skills to address customer concerns efficiently * Physical ability to stand for extended periods and lift up to 25 lbs. * Team-oriented mindset with a willingness to assist colleagues as needed * High school diploma or equivalent preferred (not required) Additional Information All your information will be kept confidential according to EEO guidelines.