Dental Receptionist / Front Desk Team Member

Dental Receptionist / Front Desk Team Member Ruby Canyon Dental | Grand Junction, CO $17$23 per hour | Full-Time + $2/hr Bilingual Differential (English/Spanish) Every patient experience begins with a first impression. The receptionist plays a critical role in shaping that experience. We are looking for someone who naturally creates warmth, professionalism, and calm from the very first interaction. Many patients walk into a dental office feeling anxious or vulnerable. The way they are welcomed can change their entire visit. This role is centered on hospitality, organization, and patient experience not high phone volume. Position Overview This Dental Receptionist / Front Desk position focuses primarily on: Greeting and checking in patients Creating a welcoming and professional reception experience Coordinating scheduling and follow-up appointments Supporting insurance verification and patient documentation Maintaining smooth front office operations Phones are part of the role, but this is not a call-center environment. The priority is in-person patient interaction and front desk leadership. Key Responsibilities Patient Experience Welcome patients with warmth and professionalism Check in patients and verify demographic and insurance information Maintain a clean, organized, and polished reception area Assist with scheduling and appointment coordination Support patient communication and financial discussions when needed Help create a calm and positive environment Administrative & Insurance Insurance verification and updates Accurate data entry and record management HIPAA compliance Coordination with clinical team members Who Thrives in This Role You would be a strong fit if you: Enjoy patient interaction and customer service Naturally smile and maintain strong eye contact Stay calm under pressure Are highly organized and detail-oriented Communicate clearly and professionally Take pride in representing the practice well Dental front office experience is preferred but not required. Customer service, hospitality, or administrative experience is highly valued. Qualifications High school diploma required Front desk, receptionist, or administrative experience preferred Dental office experience is a plus Knowledge of dental software is a plus Strong organizational and communication skills Bilingual (English/Spanish) strongly preferred. Qualified bilingual team members receive an additional $2 per hour. Compensation & Growth $17$23 per hour (based on experience and skill level) $2/hour bilingual differential Performance reviews with raise potential Opportunities for growth within the practice Stable full-time schedule Benefits Paid time off Paid holidays Professional, team-oriented environment Supportive leadership Clear systems and expectations If you believe first impressions matter and take pride in creating a welcoming, professional environment, we would love to meet you. Apply through Indeed and tell us why you feel aligned with this role.

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