Operations Support Coordinator

Job Type Full-timeDescriptionPosition Summary The Operations Support Coordinator plays a critical role in supporting Operations by assisting with new orders and contract entry, managing equipment orders, , maintaining accurate pricing and customer data, providing customer support with initial onboarding and follow-up to ensure customers understand our processes, and ensuring timely processing of sales. This role requires strong analytical skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.Key Responsibilities • Support Operations by assisting with new orders and contract entry; process equipment orders accurately and efficiently entered• Maintain and update vendor pricing, ensuring accuracy across systems and documentation • Maintain and update the customer database, ensuring data integrity and completeness • Provide customer support with initial customer onboarding and proactive follow-up to ensure customers are aware of and understand our processes (ordering, documentation, timelines, and points of contact)• Support operational workflows and identify opportunities for process improvement RequirementsQualifications • Strong analytical and problem-solving skills • Ability to manage multiple tasks and prioritize effectively in a deadline-driven environment • High level of accuracy and attention to detail • Proficient in Microsoft Excel (including data management, formulas, and reporting) • Excellent communication and organizational skills • Experience in operations, order processing, and administrative support preferred Key Competencies • Multitasking and time management • Attention to detail and accuracy • Cross-functional communication • Process-oriented thinking • Customer and vendor coordination

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