Assistant Manager - BH Clinical Applications

Responsibilities One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 300 corporation, annual revenues were $15.8 billion in 2024. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. The Corporate Information Services Department is seeking a dynamic and talented Assistant Manager - BH Clinical ApplicationsThe Assistant Manager - BH Clinical Applications Provides strategic and operational leadership for Behavioral Health Clinical Applications, directly supervising Senior Application Analyst(s) and related analyst roles.Responsible for oversight of clinical information systems including implementation, optimization, governance, workflow alignment, and ongoing system performance. Ensures clinical applications support facility operations, regulatory requirements, patient-centered care, and corporate initiatives.Partners with facility leadership, Corporate IS, and executive stakeholders to align clinical workflows with system capabilities. Oversees project execution, analyst performance, resource allocation, ticket management trends, and continuous process improvement.Exercises independent judgment in personnel management, system prioritization, risk mitigation, and strategic planning for clinical application services across assigned facilitiesKey responsibilities include:Clinical Application Leadership & Oversight: Provides direct supervision of Facility Clinical Analysts in a market. Establishes team goals aligned with corporate IS strategy and facility needs. Oversees implementation, optimization, and support of clinical applications. Reviews and prioritizes enhancement requests and system initiatives. Monitors system performance, adoption rates, and workflow optimization efforts. Ensures consistent standards across facilities for configuration and documentation. Serves as escalation point for high-level clinical system issues. Oversees ticket trends and directs corrective training or system improvements. Staff Management & Development: Conducts hiring, onboarding, performance evaluations, and corrective action as needed. Mentors Application Analyst(s) in leadership, project management, and strategic execution. Develops succession planning and skill development initiatives. Ensures analysts maintain competency in clinical systems and regulatory standards. Promotes Service Excellence and professional conduct across the team. Strategic Planning & Project Management: Participates in enterprise planning, system upgrades, and integration initiatives. Leads multi-site clinical application projects ensuring alignment with corporate standards. Establishes project timelines, risk mitigation plans, and communication protocols. Tracks project outcomes and reports progress to senior leadership. Acts as the liaison between with Corp and Facility leadership to ensure compliance with corporate policies and regulatory standards. Collaboration & Governance: Partners with facility leadership, nursing, providers, and corporate stakeholders. Participates in governance committees, advisory boards, and change control processes. Ensures clinical application policies and procedures are current and enforced. Maintains strong relationships with corporate IS teams. Qualifications Position Requirements: Bachelor's degree required plus 5-8 years of related experience. Advanced knowledge of clinical workflows in Behavioral Health and/or hospital environments Deep understanding of EMR systems (Cerner preferred) and ancillary clinical systems Knowledge of regulatory standards (HIPAA, Joint Commission, state regulations) Knowledge of IT governance, change control, and security principles Understanding of ticketing systems, service management processes, and performance metrics Strong leadership and team development skills Proven ability to supervise senior-level analysts and technical professionals Strategic planning and execution Advanced problem-solving and decision-making Budget and resource management Excellent written and verbal communication skills Ability to present to senior leadership and multidisciplinary teams Travel Requirements: 20-40% domestic regional travel with occasional travel outside region (based on market support needs and projects) This opportunity provides the following: Challenging and rewarding work environment Growth and development opportunities within UHS and its subsidiaries Competitive Compensation Excellent Medical, Dental, Vision and Prescription Drug Plan 401k plan with company match Generous Paid Time Off *UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means. EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.We believe that diversity and inclusion among our teammates is critical to our success. Notice At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. 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