Development Associate

Development Associate The working schedule for this position is Monday - Friday, 9AM - 5PM with Saturday and Sunday off. The Development Associate plays a hands-on, supportive role on ACC's Development team, assisting with a wide range of fundraising activities that help sustain and grow the organization's mission to end animal homelessness in New York City. Reporting to the Senior Manager, Individual Giving, this position is responsible for maintaining accurate donor records in Raiser's Edge including biographical information, supporting portfolio management for Development staff, assisting with prospect research, and contributing to donor communications and appeals. In this role, the Development Associate helps ensure timely follow-up with donors, supports the preparation of mailings and related materials, and tracks donor engagement to strengthen relationships. The position requires close collaboration with colleagues across the Development team, as well as strong attention to detail, organizational skills, and the ability to manage multiple priorities in a fast-paced, mission-driven environment. By supporting both operational and donor-facing activities, the Development Associate plays a critical role in helping the Development team achieve its fundraising goals and build lasting relationships with ACC's supporters. Required Qualifications: Bachelor's degree required. 12 years of experience in fundraising, development, donor relations, nonprofit administration, or a related role required. Proficiency with Microsoft Office, particularly Excel and Word, for donor reporting, correspondence, and data management. Strong written and verbal communication skills, with the ability to communicate professionally and empathetically with donors and community members. Excellent organizational and time management skills, with strong attention to detail and the ability to manage multiple priorities and deadlines. Ability to work occasional evenings or weekends for fundraising events or donor engagement activities. Benefits: ACC values work/life balance and offers a generous paid-time-off (PTO) package that includes vacation time, birthdays off, personal days and sick pay. We also value physical and mental health by offering a great open access Cigna medical, dental and vision insurance at a low premium to our employees as well as 401K and Pension, Life Insurance. We also have on-the-job training for 2-4 weeks, periodic all staff trainings to include safety, DEI, cross training, and other growth opportunities. Because ACC is a nonprofit, employees may be eligible for loan forgiveness, cancellation, and/or consolidation under the Public Service Loan Forgiveness program (PSLF). Essential Job Functions: Support portfolio management for the Director of Development, Senior Manager of Individual Giving, and Senior Manager of Institutional Giving, including tracking actions, preparing lists, updating records, and supporting follow-up. Assist with prospect research, including reviewing donor giving history, basic wealth indicators, and publicly available information to support donor engagement. Prepare and mail donor acknowledgment letters, tribute and memorial cards, and other routine donor correspondence. Assist with drafting donor appeals and fundraising communications, in collaboration with the Development team. Assist with the preparation of donor mailings, including list generation and tracking in Raiser's Edge. Monitor and respond to general donor inquiries received via email and phone, providing timely and professional responses. Maintain accurate and up-to-date donor records in Raiser's Edge, including biographical information, contact details, addresses, relationships, and communication preferences. Enter actions, contact reports, and donor communications in Raiser's Edge to support moves management processes. Other Responsibilities: Track and document in-kind donations and assist with appropriate acknowledgment and reporting. Run routine and ad hoc reports to support the development team. Assist with data hygiene efforts, including record updates, duplicate management, and coding accuracy (in coordination with the Development Operations Manager). Provide support for gift processing and gift importing under the direction of the Development Operations Manager, as needed. Assist the Development team with daily fundraising activities and provide support to team members as needed. Other duties as assigned by the Senior Manager, Individual Giving. Preferred Qualifications: Experience working in a nonprofit development or fundraising environment, particularly in donor relations or annual giving. Familiarity with donor database systems, such as Raiser's Edge/NXT or comparable CRM platforms. Experience with online fundraising, email marketing, or donor communication tools, such as Luminate or equivalent platforms. Experience supporting donor stewardship activities, including acknowledgments, appeals, events, or campaign support. Interest in or commitment to animal welfare and the mission of an animal shelter. Work Environment: This role is hybrid but is based at ACC's NYC Headquarters, our administrative office at 11 Park Place in lower Manhattan, with an expectation to be in the office 2 days per week or as needed. The position also requires willingness to travel to ACC's five Animal Care Centers across the five boroughs, as well as to fundraising and media events as they arise. Because ACC houses hundreds of animals across its facilities at any given time, visits to our Care Centers involve exposure to fur, odors, and other airborne particles. Reports To: Senior Manager, Individual Giving Overtime: This is a non- union position and is eligible for overtime.

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