Job Title:
Network Operations Engineer
Company: Tata Consultancy Services
Location: Fitchburg, MA
Created: 2026-03-10
Job Type: Full Time
Job Description:
Network Operations Engineer • Daily SORT processing and JCL modification • Running daily and nightly batch jobs • Job scheduling and submission • System monitoring, performing health checks, escalating and resolving system errors or abends, and generating performance reports • 24/7 Monitoring, maintaining, and troubleshooting infrastructure • Diagnosing and resolving network issues, including hardware, software, and connectivity problems. • Incident response • Communicating with other IT teams, vendors, and sometimes customers to resolve issues and escalate problems when needed. • Creating and maintaining documentation for network configurations, troubleshooting procedures, and incident resolutions. • Performing routine maintenance tasks such as backups, updates, and security patching. • Manage open incidents • Responsible for after-hours and weekends on-call duties • Minimum (6-8) years related work experience • Mainframe operating systems like z/VSE, job control languages, scheduling tools, and strong analytical and communication abilities. • Experience with network monitoring tools, incident management systems, and network security practices. • Strong understanding of network protocols (TCP/IP, DNS, DHCP), network devices (routers, switches, firewalls), and operating systems. • Ability to quickly diagnose and resolve network issues using various tools and techniques. • Effective verbal and written communication skills to collaborate with others and explain technical information. • Ability to prioritize tasks, manage time effectively, and work under pressure in a fast-paced environment. Salary Range- $50,000-$60,000 a year #LI-SP3 #LI-VX1