Sales Support/Customer Server Rep

Sales Support/Customer Server RepLocation: On site, Farmingdale, New YorkOur client is seeking a Sales Support/Customer Server Rep to join a fast-moving, team-oriented office that plays an important role in keeping customer relationships strong and orders moving smoothly. This is a great opportunity for someone who enjoys helping people, staying organized, and being part of a dependable operation where strong service makes a real impact. The role offers steady hours, overtime eligibility after training, and a bonus opportunity that can meaningfully increase total earnings.What You Will DoRespond to customer questions on product options, lead times, and order status while delivering a high level of day-to-day service.Prepare pricing, build quotations, and review incoming orders for accuracy before release to internal teams.Coordinate with shipping, sales, and finance partners to keep customer commitments on track from order entry through delivery.Maintain organized records, update account activity, and help resolve issues quickly with a professional and solutions focused approach.Handle inbound calls and written inquiries with a positive, responsive, and detail conscious mindset.Support a well-established customer base by helping ensure requests are addressed accurately and on time.What You BringStrong phone presence and customer communication skills.Ability to juggle multiple priorities in a busy office setting.Comfort working with pricing details, order information, and routine documentation.Working knowledge of Microsoft Office and general computer tools.Solid problem-solving skills and a dependable follow through style.Positive attitude, professionalism, and the ability to work well with others.Associate degree preferred, or a similar combination of education and relevant experience.Compensation and ScheduleBase schedule is 37.5 hours per week.After approximately one month of training, this role is expected to be eligible for up to 7.5 hours of overtime per week.Bonus potential is typically in the 20 percent to 30 percent range.Why Candidates May Be InterestedStable on-site opportunity with a clear team support function.Entry friendly role with training available.Bonus potential plus overtime opportunity after ramp up.Visible impact on customer satisfaction and daily business flow.About Blue Signal:Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at /46Gs4yS

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