Warehouse Administrator

Job Title: Warehouse Administrator (3PL Operations)Position Summary:The Warehouse Administrator supports daily third-party logistics (3PL) warehouse operations by managing administrative processes, inventory records, and client-specific documentation. This role ensures accurate transaction processing, compliance with service level agreements (SLAs), and effective communication between warehouse operations, transportation partners, and customer accounts in a fast-paced, multi-client environment. Core ResponsibilitiesMaintain accurate inventory, order, and shipment records across multiple client accounts.Process inbound and outbound orders, ASN documentation, BOLs, and shipping confirmations in accordance with client requirements.Support daily shipping activities using common carriers, integrators, and freight forwarders while meeting client cut-off times.Coordinate with operations, transportation, and customer service teams to ensure SLA adherence.Track inventory discrepancies, damages, and shortages; escalate and document findings per client SOPs.Prepare and distribute client-specific reports including inventory accuracy, shipment status, and throughput metrics.Assist with scheduling inbound deliveries and outbound shipments to maximize dock and labor utilization.Ensure compliance with company policies, client SOPs, OSHA safety standards, and quality requirements.Provide administrative support to warehouse staff including data entry, filing, and operational correspondence.Monitor warehouse supplies and administrative materials; coordinate replenishment and maintenance requests.Identify administrative process gaps and support continuous improvement initiatives.Perform other duties as assigned. Systems & ToolsWarehouse Management System (WMS) experience required (e.g., SAP or comparable 3PL WMS)RF scanners and barcode systemsMicrosoft Office Suite (Excel reporting, Outlook communication) QualificationsHigh school diploma or equivalent required; Associate’s or Bachelor’s degree in Logistics, Supply Chain, or a related field preferred.Minimum of 2 years of experience in a 3PL, warehouse administration, or logistics support role.Strong understanding of inventory control, shipping documentation, and warehouse workflows.Ability to manage multiple client priorities in a fast-paced, deadline-driven environment.Strong organizational, communication, and problem-solving skills. Preferred QualificationsExperience supporting multiple client accounts in a 3PL environmentForklift, reach truck, or order picker experienceFamiliarity with client reporting requirements Key Success FactorsHigh attention to detail and data accuracyStrong time management and prioritization skillsAbility to communicate effectively across operations, transportation, and customer teamsCommitment to safety, quality, and continuous improvementForward Air is an Equal Opportunity employer. #LI-KK1#LI-Onsite  Forward Air is a leading asset-light provider of transportation services across the United States, Canada, and Latin America. We provide expedited less-than-truckload services, including local pick-up and delivery, shipment consolidation/deconsolidation, warehousing, and customs brokerage by utilizing a comprehensive national network of terminals. In addition, we offer truckload brokerage services, including dedicated fleet services, and intermodal, first and last-mile, high-value drayage services, both to and from seaports and railheads, dedicated contract and Container Freight Station warehouse and handling services. Forward also operates a full portfolio of multimodal solutions, both domestically and internationally, via Omni Logistics. Omni Logistics is a global provider of air, ocean, and ground services for mission-critical freight. We are more than a transportation company. Forward is a single resource for your shipping needs We move freight, but we’re powered by people. Whether you’re in the warehouse, on the road, or behind the screen, every teammate keeps our global business in motion and brings logistics to life.  

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