Front Desk Representative

Company DescriptionIncentive Services is a global leader in non-cash incentive and recognition programs, committed to helping organizations enhance workplace culture. Through strategic recognition, brand management, and innovative incentive programs, we deliver solutions that drive employee engagement, retention, and performance. With a full-service approach, we go beyond software and rewards to inspire positive behavior change, recognize achievements, and cultivate loyalty. By aligning our services with our clients' goals, we create impactful strategies for success.Role DescriptionWe are seeking a Front Desk Representative for our Edina, MN office. This is a full-time, on-site role. The Front Desk Representative will serve as the first point of contact for visitors, answer and direct phone calls, manage reservations, and provide excellent customer service. Responsibilities include handling administrative tasks, maintaining a welcoming reception area, and supporting internal staff with general office duties as needed.QualificationsStrong skills in Phone Etiquette and Receptionist Duties, with the ability to handle a multi-line phone system efficiently.Exceptional Customer Service abilities to ensure positive interactions with clients, staff, and visitors.Experience in managing Reservations and scheduling with accuracy and attention to detail.Excellent Communication skills, both verbal and written, to effectively interact with diverse stakeholders.Proficiency with office software and equipment; prior experience in administrative or front desk roles preferred.Ability to maintain a professional demeanor, multitask, and handle confidential information responsibly.High school diploma or equivalent required; additional education in office administration is a plus.

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