Job Title:
Satellite & Smart Home Technician
Company: EchoStar
Location: East Syracuse, NY
Created: 2026-03-10
Job Type: Full Time
Job Description:
Join EchoStar: Be a Part of the Connectivity Revolution At EchoStar, we are transforming connectivity for millions of customers. Our offerings range from satellite television and live streaming to smart home installation services, mobile plans, and products through our well-known brands like Boost Mobile, DISH TV, Gen Mobile, Hughes, and Sling TV. As a technician, you will be the key to providing outstanding customer experiences. You will receive comprehensive training to equip you to educate and connect families with our smart home technology during each home visit. We take pride in our customer satisfaction, evidenced by DISH being a six-time J.D. Power award winner for Customer Satisfaction. Your Responsibilities: Perform installations and maintenance of DISH equipment and smart home products in customer residences. Guide customers on how to effectively use their technology while identifying opportunities for additional services. Maintain a tidy work environment and uphold a professional demeanor while working independently and communicating with your team. What We Offer: Career Advancement: Start in this role with pathways to rapid growth; many leaders began as technicians, paving the way for opportunities in diverse departments. Competitive Pay: Automatic promotion after six months with a $1/hour increase, along with performance-based 5-10% increases for additional promotions. Bonus Opportunities: Potential to earn up to $6,400 in your first year and up to $9,100 annually afterward. High performers can also earn AwardPerqs that can be redeemed for travel, electronics, and other exciting rewards. Comprehensive Benefits: Enjoy paid training, time off, and an array of benefits including Medical, Dental, Vision, Life Insurance, HSA, 401(K) with company match, Employee Stock Purchase Program, and Tuition Reimbursement. Exclusive Employee Perks: Get complimentary DISH TV services ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans starting at $15/month, along with a company-provided van, tools, and uniforms. Your Training Includes: Thorough, step-by-step guidance for installations and services. Knowledge on smart home technology to support and educate customers. Best practices developed by our most experienced technicians. Qualifications & Requirements: Valid Driver's License: Clean driving record required. Schedule Flexibility: Availability to travel and work shifts that may include evenings, weekends, and holidays. Physical Requirements: Ability to climb ladders up to 40 ft. Ability to lift up to 70 lbs. Must maintain a weight limit of 335 lbs. Customer-Centric Attitude: Build trust and provide an excellent customer experience. Problem-Solving Skills: Navigate various challenges effectively. Determination: Capable of working in tight spaces and various weather conditions. Adaptability: Easily handle unexpected tasks and changes. Benefits: We offer a wide array of health perks and career opportunities. Please check out our careers website for more details. Employment is conditional on successfully passing a pre-employment screening, including a drug test and driving record check. The compensation mentioned may consist of an hourly pay rate combined with location pay differentials. This job posting will remain active for at least three days, extending by three days until the position is filled. We are committed to promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Accommodation will be provided to qualified applicants with known disabilities unless it poses an undue hardship on the company. We focus on accessibility for all users. If you have questions regarding the application process, please reach out for assistance. This contact is solely for accommodation requests not pertaining to application status inquiries. Compensation: $23.00/Hour