Job Title:
Dental Practice Manager
Company: Secure Dental
Location: East Peoria, IL
Created: 2026-04-19
Job Type: Full Time
Job Description:
Dental Office ManagerPOSITION SUMMARYThe Dental Office Manager is responsible for implementing the best practice and developing processes across the organization. The key fundamentals of this role include formulating strategy, improving performance, managing resources, and ensuring compliance. This is a leadership role that will mentor team members, increase patient service, and implement best practices across clinical locations. The successful candidate will possess a depth of experience that helps excel in the areas of compliance, efficiency, and profitability in a cross-functional approach to business growth.ABOUT SECURE DENTALWe are Secure Dental, a practice focused on providing advanced dental services with state of the art equipment and we are growing by the day. Our mission is to transform our patients' lifestyle through personalized and remarkable dental care. We are accountable and disciplined in our pursuit to see every team member reach their personal, professional, and financial goals through the work we do together. Our core values are the backbone of our business and guide our hiring process: we are aligned, productive, transparent, and results oriented.OBJECTIVESManage all day-to-day operations of assigned locations including employee relations, patient relations, and achieving operational goalsImprove operational management systems, processes, and best practicesBuild effective relationships with doctors, upper management, and support team membersServe as liaison between the corporate office and the locationAchieve revenue goals by effectively leading the office teams, patient scheduling, team productivity, and collections and receivables in a cost efficient wayIncrease patient retention and support growth through marketing and promotional objectivesMaintain oversight at the practice level of overall office and team member hours daily and weekly in order to make effective staffing recommendations Analyze practice performance and recruit, train, inspire, and supervise team membersOversee the management of dental material inventory, drive efficiencies to increase patient experienceAttend and participate in internal meetings and complete required training Performs other related duties as assigned by managementCOMPETENCIESProven work experience as dental office manager or similar role in dentistryKnowledge of organizational effectiveness and dental operations managementExperience in budgeting and financial principlesAbility to inspire, influence, and coach teams to successStrong written and verbal communication and interpersonal skillsAbility to maintain professionalism in difficult and stressful situationsExperience successfully maintaining a positive attitude while working in a team environment with competing prioritiesAbility to maintain confidentiality with individual interactions with team members and patientsStrong computer skills and highly proficient in MS Office Suite, Windows, Google SuiteAbility to think critically, in the assessment of materials that will help team understand new concepts and proceduresOutstanding organization and administrative accountabilityEDUCATION AND EXPERIENCEHigh School Diploma or GEDBS in Business, preferred5 years of multi-location management experience, preferably in the dental, medical, or retail spaceMinimum (3) years of progressive leadership experience Current State Driver's License & Clean Driving RecordExperience working with team members across multiple functional rolesPHYSICAL REQUIREMENTSAbility to spend prolonged periods of time sitting at a desk using a computerRequires 75% travel between assigned officesBENEFITSHealth Insurance401(k) Retirement PlanPaid Time OffOpportunity for Incentive CompensationLeadership Autonomy Work Life Balance with Fixed hoursProfessional Training & Development OpportunitiesCOMMITMENT TO DIVERSITYAs an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Secure Dental recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to info@. Already a Secure Dental candidate? Please connect directly with your recruiter to discuss this opportunity.