ASSET DEVELOPMENT SPECIALIST

ASSET DEVELOPMENT SPECIALISTDunkirk, NY (Job TypeFull-timeDescriptionPosition Data:Title:Asset Development SpecialistGrade: 7Exempt Non-Exempt XReports to: Housing and Community Development Deputy DirectorBasic Function or Position Summary:Responsible for providing financial literacy, homeownership, credit counseling, debt restructuring, foreclosure prevention and bankruptcy services. Position also supports customers in the Section 8 Housing Choice Voucher Rental/Homeownership Subsidy Program and other tenant-based services.Hours per week 35: Monday - Friday 8:30am to 4:30pm. Salary $19.66 /hourlySecurity Clearance:CAPTAIN Security Access level 4, V, RRequirementsPosition Responsibilities and Specific Duties:• Provide the following services for customers• Assist in development of a plan to attain customer’s housing and asset goals that is consistent with the customer’s other lifegoals and integrated with other services the customer receives• Financial literacy• Credit/debt counseling• Homeownership pre-purchase counseling• Post homeownership counseling• Default/foreclosure prevention• Bankruptcy counseling• Housing Analysis• Housing searches• Track and report customer progress along asset continuum• Track service data, input and maintain program tracking database. Reporting and data analysis as needed• Comprehensive knowledge of divisional service options• Ability to articulate individual accountability and responsibility in a positive way - thus facilitating customer buy-in• Looks for ways to improve and promote quality; applies feedback to improve performance• Promotes agency mission.• Maintains confidentiality and complies with the code of ethics.• Maintains consistent professional customer service.• Job performance incorporates integrated service delivery model while promoting self-sufficiency.• Other duties as designated by supervisorKey Working Relationships:A. Internal: Housing and Community Development Deputy Director, Division Management and staffB. External: Customers, Lenders, CreditorsSupervisory Scope:A. Number of staff supervised: 0B. Titles supervised: N/AOrganizational Responsibilities:• Adheres to all policies and procedures• Gathers appropriate documentation and tracks outcomes• Participates in organizational committee structures as appropriate• Participates in organizational and divisional management systemsKnowledge, Skills Required:• Associate degree in Sciences Business, Human Services, required; Bachelor’s degree in Sciences Business, Human Servicespreferred• A minimum of one year experience in human, housing or financial services required• Strong communication skills/verbal and written• Strong Computer Skills• Good interpersonal skills: consistent even attitude towards all customers• Strong customer engagement and communication skills• Bilingual preferred• Good organizational skills, timely reporting• Demonstrates sound judgment and problem solving ability• Good written skillsPhysical:• Ability to lift up to and including 10-25 pounds of physical effortSpecial Requirements• Must be able to provide consistent even tempered customer service at all times• Flexibility in work schedule• Ability to pass NYS criminal background clearance upon hire and every 5 years thereafter• Valid Driver’s license• Reliable transportation• Ability to travel throughout the county• Works compassionately with a diverse population• Experience navigating community programsSalary Description$19.66 hourly

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