Executive Assistant

Description Location: This position is located at our Dublin, OH campus with hybrid flexibility. Who we are Founded in 1999 and headquartered in Central Ohio, we’re a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we’re on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost – that’s why we call ourselves Healthcare Warriors®. We’re committed to building diverse and inclusive teams – more than 2,000 of us and counting – so if you’re excited about this position, we encourage you to apply – even if your experience doesn’t match every requirement. About the role As the Executive Assistant, you will be the cornerstone of support for our executive leaders, ensuring their efficiency and effectiveness. You will proactively manage their time, communications, and logistical needs, enabling them to focus on strategic initiatives and drive business results. Your ability to anticipate needs, prioritize tasks, and execute flawlessly will directly impact the executive's productivity and the overall success of the organization. You will represent Quantum Health’s leadership in a professional and positive manner both inside and outside of the organization. In most cases, the Executive Assistant will handle confidential information which requires discretion and diplomacy. What you’ll do (Essential Responsibilities) Proactively manage and optimize the executive's calendar, ensuring seamless scheduling and preparation for all appointments. Efficiently handle all administrative tasks, including travel arrangements, expense reports, and correspondence, minimizing interruptions and maximizing the executive's focus. Anticipate and prioritize the executive's needs, ensuring they have all necessary information and resources to operate effectively. Serve as a trusted point of contact, managing communications with internal and external stakeholders, including high-level executives and clients. Ensure timely and professional responses to inquiries, maintaining positive relationships and representing the executive and the company effectively. Draft and prepare accurate and professional documents, including correspondence, summaries, and reports. Coordinate and manage all logistical aspects of meetings, events, and travel, ensuring smooth execution and a positive experience for all participants. Handle all confidential and sensitive information with the utmost discretion and integrity, adhering to company ethics and policies. Demonstrate trustworthy and accountable behavior, ensuring the protection of company and client data. All other duties as assigned. What you’ll bring (Qualifications) Experience: 5-7+ years of executive administrative experience. Education: Bachelor's degree preferred. Communication: Exceptional written and verbal communication skills, with a professional and executive presence. Organization & Time Management: Proven ability to manage multiple priorities, track progress, and meet deadlines in a fast-paced environment. Technical Proficiency: Expertise in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), IM/video conferencing (Teams, Zoom), and CRM systems (Salesforce preferred). Client & Event Support: Experience coordinating site visits, client events, and related logistics. Analytical Skills: Ability to analyze data, summarize trends, and provide insights. Confidentiality & Integrity: Demonstrated ability to handle sensitive information with discretion and maintain trust. Detail-Oriented: Strong attention to detail and accuracy. Adaptability: Ability to perform and supervise complex tasks. A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health’s policies, values and ethics, and to protecting the sensitive data entrusted to us. -- #LI-AT1 #LI-Hybrid What’s in it for you Compensation: Competitive base and incentive compensation Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development. Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite. Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check. Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we’re committed to empowering our ERGs, and we’re proud to be an equal opportunity employer . Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate’s unique combination of experience and qualifications related to the position. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending in @. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you’ve encountered a recruiting scam, report it to the Federal Trade Commission and your state’s Attorney General.

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