Field Service Representative

Job Description:Saab, Inc. is seeking experienced Field Service Engineers with a strong technical background in operating, maintaining, troubleshooting, and repairing Air and Missile Defense systems, Command and Control (C2) systems, or other advanced weapons systems. This hands-on role requires extensive short notice travel, with some assignments exceeding 60 days at a time. Candidates must be able to work effectively in demanding operational environments, both independently and as part of a team.The ideal candidate has strong technical problem-solving skills, a desire to support others, and is comfortable delivering customer training in both formal and on-the-job settings. This position provides the opportunity to work with cutting-edge defense technologies and contribute directly to mission success.Responsibilities include:Diagnose, troubleshoot, repair, and debug complex systems using manuals, schematics, and reach back support to address electro-mechanical issues.Troubleshoot and resolve complex system issues independently or in collaboration with others.Serve as the primary interface with customers while on site.Support customer installations and training activities.Deliver training to customers on the operation and maintenance of Saab products.Maintain communication with the project management team. Compensation Range: $70,200 - $87,800#CJThe compensation range provided is a general guideline. When extending an offer, Saab, Inc. considers factors including (but not limited to) the role and associated responsibilities, location, and market and business considerations, as well as the candidate's work experience, key skills, and education/training.Skills and Experience:Required Qualifications:High School Diploma is required. A BA/BS degree in an engineering discipline is preferred.2+ years of experience in a related field, OR 4+ years of relevant military service as an Air Defense or Battle Management system operator/maintainer.Must have an active U.S. DoD SECRET Clearance or have previously held one.Ability to lift, remove, and replace components weighing up to 50 pounds.Desired Qualifications:Experience operating, integrating, maintaining, troubleshooting, and repairing complex weapons systems or command and control components.Ability to perform preventive and corrective maintenance in accordance with established procedures.Ability to identify, develop, and execute troubleshooting or maintenance actions that extend beyond standard written procedures.Strong problem-solving and analytical skills used to diagnose and repair radar components, hardware, and operating systems.Proficiency with diagnostic test equipment, including digital multimeters (DMM) and oscilloscopes.Ability to recognize performance degradation and provide recommendations to restore or improve system effectiveness.Citizenship Requirements:Must be a U.S. citizen. Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information.Drug-Free Workplaces: Saab is a federal government contractor and adheres to policies and programs necessary for sustaining drug-free workplaces. As a condition of employment, candidates will be required to pass a pre-employment drug screen.Benefits:Saab provides an excellent working environment offering professional growth opportunities, competitive wages, work-life balance, a business casual atmosphere and comprehensive benefits. Highlights include:Medical, vision, and dental insurance for employees and dependentsGenerous paid time off, including 8 designated holidays401(k) with employer contributionsTuition assistance and student loan assistanceWellness and employee assistance resourcesEmployee stock purchase opportunitiesShort-term and long-term disability coverageAbout Us:Saab is a leading defense and security company with an enduring mission, to help nations keep their people and society safe. Empowered by its 19,000 talented people, Saab constantly pushes the boundaries of technology to create a safer, more sustainable and more equitable world. In the U.S., Saab delivers advanced technology and systems, supporting the U.S. Armed Forces and the Federal Aviation Administration, as well as international and commercial partners. Headquartered in Syracuse, New York, the company has business units and local employees in eight U.S. locations.Saab is a company where we see diversity as an asset and offer unlimited opportunities for advancing in your career. We are also a company that respects each person’s needs and encourage employees to lead a balanced, rewarding life beyond work. Saab values diversity and is an Affirmative Action employer for protected veterans and individuals with disabilities. Saab is an Equal Employment Opportunity employer, all qualified individuals are encouraged to apply and will be considered for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, age, veteran, disability status, or any other federal, state, or locally protected category.

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