Support Associate - White House Black Market

Support AssociateJoin our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful. The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!FUNCTIONAL RESPONSIBILITIES:Operational ExcellenceProcesses merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.Ensures new products are properly merchandised and represented in a timely manner.Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests.Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.Participates in pricing changes and markdowns.Alerts store management to cash supply needs.Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed.Assists with boutique cleanliness and organizationCustomer ExperienceModels, supports and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experienceTeamwork and GrowthPromotes an inclusive, collaborative approach to problem solvingSeeks personal developmental opportunities and readily solicits feedbackQUALIFICATIONS:Previous stock or cashier experience preferredMust be 16 years of age or olderExcellent communication skillsExcellent customer service skillsStrong organizational skills and ability to multi-task in a fast-paced environmentAble to learn or adapt to technology provided by the companyMust be able to work the majority of the shift standingAbility to work quickly and within strict timelinesAbility to demonstrate teamworkExposure to visual merchandising and product placement techniques desiredCommunicate with customers, Associates, and Management; wear / communicate with headsetRegular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.PHYSICAL REQUIREMENTS:Constant Walking/Standing- 67-100% of 8-hour shiftOccasional Lifting up to 50 lbs.- 1-33% of 8-hour shiftFrequent Climbing- 34%-66% of 8-hour shiftDue to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.

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