Job Title:
IT Manager
Company: Chamonix Casino Hotel
Location: Cripple Creek, CO
Created: 2026-03-10
Job Type: Full Time
Job Description:
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: 1. Lead daily IT operations supporting casino, hotel, food & beverage, and administrative functions 2. Plan and execute PMS upgrades, migrations, and enhancements, ensuring minimal operational disruption 3. Manage integrations between PMS, POS, gaming, finance, loyalty, and reporting systems 4. Ensure system availability, performance, cybersecurity, and regulatory compliance 5. Develop IT strategy, roadmaps, budgets, and capital planning aligned with business goals 6. Lead, coach, and develop an IT team in a fast-paced hospitality environment 7. Manage vendors, contracts, and service levels critical to casino and hotel operations 8. Provide timely, professional end-user support and technology guidance 9. Lead incident response, disaster recovery, and business continuity efforts 10. Performs other duties, including special projects as needed and directed. QUALIFICATION REQUIREMENTS Proven experience leading PMS upgrades and hospitality system integrations Prior casino or hospitality IT experience strongly preferred Strong knowledge of cybersecurity, networks, cloud services, and enterprise systems Demonstrated ability to lead teams, manage change, and communicate with operational leaders EDUCATION AND/OR EXPERIENCE: Bachelor's degree in Information Technology or related field (or equivalent experience) Five (5) plus + years of IT experience, including leadership responsibility. Two (2) years of managerial experience. LANGUAGE SKILLS: Demonstrated effective and diplomatic oral and written communication skills using English. REASONING ABILITY: Makes recommendations which may basically evolve on: Determine how systems are implemented to ensure reliability, security, and operational alignment Establish timing and sequencing of upgrades to minimize business impact Assign roles and responsibilities to ensure the right team members execute the work effective CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid and current State of Colorado Gaming License. Must have a Colorado Driver License with a good driving record and be at least twenty-one years of age. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.