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Job Description
Cosmo Prof
Job Title: Assistant Manager
Essential Function
Store Managers are responsible for hiring, developing, and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication, and consistent accountability. Assistant Managers support the Store Manager in these areas and are responsible for all primary duties when the Store Manager is not present.
Primary Duties Brand (30%): Supervise and support associates' daily goals and activities to deliver excellent customer experiences, maximize sales/KPIs, and foster customer loyalty. Ensure brand standards are met, including merchandising, POGs, marketing, and dress code. Act as the main contact for customer issues, analyze store trends, and anticipate customer demands.
People (30%): Engage, train, and develop team members to achieve positive results. Recruit actively, identify strengths and opportunities for associates, and address them through coaching or counseling. Maintain positive relations, resolve concerns, and foster diversity and inclusion.
Operations (30%): Ensure execution of company processes through training, management, and continuous improvement. Support digital strategies like Omni-channel fulfillment. Manage inventory, payroll, store opening and closing procedures, and ensure timely follow-through on directives.
Safety/Loss Prevention (10%): Maintain a safe environment, enforce policies, protect assets, and ensure compliance with safety and HAZMAT procedures. Knowledge, Skills, and Requirements High School Diploma or equivalent
Must be 18 years or older
Preferred: 3+ years retail sales/customer service experience
Preferred: 1+ year management experience
Effective team leadership and communication skills
Flexible scheduling availability
Cosmetology license desirable but not required Competencies Passionate Learner
Flexible and Agile
Talent Builder
Effective Communicator
Team Builder
Customer Focused
Results Driven
Strategic Thinker
Big Picture Thinker
Problem Solver and Decision Maker Working Conditions Physical activities include standing, walking, bending, lifting, and other movements. May work in various environments including stores, offices, and vehicles.
Work involves typical safety precautions and environmental conditions. About Us
Our company is a leader in wholesale and retail beauty supplies, committed to diversity and inclusion. We provide high-quality products and exceptional service, fostering a culture where everyone can thrive.
Additional Details Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Sales and Business Development
Industry: Retail Note: The job posting appears active based on recent listings and does not contain any indications of expiration.
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