CEO/CNO at ContinueCARE Hospital

CEO/CNO Leadership Role The CEO/CNO provides leadership, strategic guidance and management direction to all aspects of the hospital's operations while ensuring compliance with the hospital's mission, vision, values, goals, strategic direction, and applicable laws and regulations. The CEO/CNO is responsible for providing, managing and supervising the clinical staff, ensuring that the competency, numbers and staff levels are appropriate to meet the immediate and complex needs of patients. The CEO/CNO is accountable for safe and quality patient care, developing and managing to a financially sound annual operating budget and long-term capital expenditure plan, hiring and retaining qualified and productive clinical and support staff, managing risk, leading performance improvement ensuring overall quality of nursing care maintaining effective relationships with Boards, medical staff, patients, employees, the community and the corporate office. In conjunction with the professional staff, the CEO/CNO plans, coordinates, manages and evaluates clinical programs and services of the LTACH, promoting a team approach to the delivery of patient care provided by the LTACH. Major Responsibilities Establishes and communicates a clear and compelling vision. All stakeholders should know the hospital's mission, vision, and priorities. Works with the Board, senior management team, physicians and staff to develop, implement, and update strategies and opportunities for growth and improvement to support the hospital's mission and respond to external and internal issues. Is responsible for the operational, strategic, financial and clinical performance of the hospital. Provides for a system of control which clearly identifies deviations from plans and budgets; assure periodic comparison of performance and/or results against established standards for objectives; and assure corrective actions for deviation from plans so that annual results are in line with strategic goals. Maintains the hospital's compliance with all regulatory and legal requirements. Safety and Quality of Care: Promotes quality by incorporating current nationally recognized professional standards and other expert literature into policies and procedures governing the provision of nursing care, treatment and services. Encourages the identification of alternate processes and potential solutions and acts to implement changes to resolve identified problems, improve safety and quality of care and maintain patient rights. Responsible for the integration of nursing services into the organization's quality assessment and performance improvement program. Establishes personal and professional credibility and an environment of trust, candor and genuine two way communications. Serves as a positive role model and mentor. Attracts and retains physicians; maintain high levels of physician satisfaction. Implements Board education and development programs through internal and external resources. Provides hospital operations coaching or mentoring. Takes a proactive approach to managed care, healthcare reform and related issues. General Duties Represents CHC at designated meetings. Participates in meetings that affect the hospital. Is actively committed to quality of patient care, treatment and services. Measures and reports quality results to hospital and corporate teams. Fosters continuous quality improvement. Participates in corporate-wide and hospital-based performance improvement activities. Upholds and supports CHC's and individual hospital's mission, vision, values, goals and objectives. Keeps abreast of new legislative information that impacts the acute care venue. Performs other miscellaneous job duties as assigned. Supervisory Responsibilities Manages subordinate leader(s) who supervise employee(s) and/or supervise individual contributors as appropriate. Defines and communicates performance expectations. Plans, assigns and directs work: follows up to assess achievement of results. Evaluates performance; coaches employees on an ongoing basis and takes developmental action as needed. Rewards and recognizes notable performance. Addresses complaints, resolves problems and addresses unacceptable behavior promptly. Attracts, develops and retains talent. Carries out supervisory responsibilities in accordance with CHC's/hospital's policies and applicable laws.

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