Job Title:
Supply Chain Manager
Company: Upper Crust Food Service
Location: Columbia, MO
Created: 2026-05-09
Job Type: Full Time
Job Description:
UCFS feeds thousands of students every day across dozens of fraternity and sorority chapter houses at major universities "” a supply chain unlike any other in foodservice. Our chefs are our internal customers, each house is a unique endpoint, and getting the right products to the right kitchen at the right price is what makes the entire operation work. The Supply Chain Manager owns sourcing, vendor strategy, and purchasing execution across the company. You'll lead the procurement team, run our most important vendor relationships (Sysco, US Foods, regional partners), and build the systems that scale as we add houses and universities. You'll also shape how we think about inventory visibility, order guide discipline, and distribution coordination across a geographically distributed footprint.This role partners closely with Operations and Finance to drive cost discipline while preserving the flexibility and creativity for chefs that define the UCFS experience.What Success Looks LikeChefs and managers have what they need "” consistently, without frictionSupply chain is viewed as a proactive partner to Operations "” not a bottleneckVendor performance is strong and issues are resolved quicklyFood and supply costs are controlled and predictable across regionsWhat You'll OwnTeam Leadership (People First)Lead, coach, and develop the procurement team (coordinators, analysts)Build a team that is responsive, solutions-oriented, and deeply aligned to field needsReinforce our standards: no surprises, strong communication, and follow-throughVendor Partnerships (Service + Accountability)Own relationships with key vendors including US Foods, Sysco, and regional/local suppliersResolve delivery issues quickly to protect the house experienceNegotiate pricing, service levels, and contract terms aligned to UCFS scaleHold vendors accountable for execution (fill rates, substitutions, quality, delivery)Identify and onboard new vendors where they improve cost, quality, or serviceLead UCFS participation in GPO programs to maximize buying powerNew House & Account SetupOwn procurement setup for all new accounts: vendor onboarding, account creation, initial order guide build, opening orders, and launch supportEnsure a clean, organized handoff to Operations post-openingData & Real-Time InsightAnalyze purchasing trends to identify cost drivers and opportunitiesPartner with Finance and Operations to investigate and resolve food cost variancesHelp develop more real-time visibility into purchasing behavior (orders, invoices, spend)Step in when data signals issues (over-ordering, menu misalignment, vendor gaps)What You BringRequired5-8+ years in foodservice procurement, supply chain, or hospitality purchasingDirect experience managing broadline distributor relationships (US Foods, Sysco, regional equivalents)Familiarity with GPO structures and contract compliance Experience building and maintaining order guides across multiple units or locationsComfort operating cross-functionally with Operations, Culinary, and FinanceHigh ownership mindset "” you solve problems, not just surface themBonusMulti-unit foodservice, contract dining, hospitality, or campus dining backgroundBackground supporting new unit openings or account launchesExposure to data tools (Power BI, Excel modeling) for spend and variance analysisOur CultureAt Upper Crust, we believe great work happens when people feel trusted, supported, and engaged. We offer flexibility and autonomy because we hire people who take ownership. If you're a self-starter who thrives in a collaborative environment and wants to make a real impact at a growing company, we'd love to hear from you.